Ivelises Grullon
Ridgewood,USA
Summary
Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Dedicated medical records professional with a proven track record of managing healthcare documentation efficiently and accurately. Proficient in organizing, analyzing, and maintaining medical records in compliance with regulatory standards. Skilled in electronic health record (EHR) systems and data management software.
Overview
11
11
years of professional experience
Work History
Medical Records Specialist
Ahava Medical Center
Brooklyn, NY
05.2024 - Current
- Answered inquiries regarding the status of patient records or their availability.
- Reviewed medical records to ensure accuracy and completeness.
- Pulled patient records and transferred information to appropriate parties.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Processed requests for copies of patient medical files within designated timeframes.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Utilized electronic health record systems to update patient information timely.
- Conducted regular audits of medical records to ensure accuracy and completeness.
- Adhered to HIPAA guidelines when handling protected health information.
- Safeguarded medical records to maintain patient confidentiality.
Police Communications Technician
NYPD
The Bronx, NY
08.2021 - 09.2023
- Assessed caller needs quickly to provide accurate information and support.
- Maintained detailed records of all incoming calls and actions taken.
- Managed high-stress situations calmly while ensuring accurate communication with callers.
- Trained new operators on procedures, policies, and emergency response protocols.
- Provided support to callers by calming them down, providing instructions, and reassuring them of help.
- Responded promptly to emergency calls and assessed urgent situations.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched police officers and emergency personnel to calls for service.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Responded promptly to requests for assistance from law enforcement personnel in the field.
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
Receptionist
MEDICAL SINAI HEALTHCARE
06.2017 - 06.2018
- Greeting visitors and accepting deliveries.
- Handling incoming calls and operating a switchboard.
- Maintaining office directories.
- Assisting other administrative staff with overflow work, including word processing, data entry and research & filing.
Intake Coordinator
ALL AMERICAN HOMEWARE AGENCY
10.2016 - 05.2017
- As an intake coordinator I managed the registration process of patients or clients as they enter a health care facility for medical services.
- My responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient.
Secretary/ Receptionist
EZ-PASS DRIVING SCHOOL
Ridgewood, USA
01.2016 - 09.2016
- Assisting customers.
- Answering calls.
- Filing.
- Data entry.
- Scheduling road tests & road lessons.
- Office work.
- Use of Microsoft Excel program.
- Handling personal documents and much more.
Youth Counselor
GREATER RIDGEWOOD YOUTH COUNCIL
07.2014 - 08.2015
- Assisting Youth.
- Filing.
- Office work.
- Answering phone.
- Assisting in classroom management and maintenance.
- Organizes.
- Maintain cleanliness in all work areas.
- Report to supervisor regarding questions and concerns.
Education
Some College (No Degree) -
LaGuardia Community College
Queens, NYSkills
- Strong ability to follow instructions
- Bilingual English/Spanish
- Multitasked
- Punctual
- Customer service
- Attention to detail
- Stress management
- Works Well Under Pressure
- Computer skills
- Effective communication
- Time management
References
Furnished upon request.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Medical Records Specialist
Ahava Medical Center
05.2024 - Current
Police Communications Technician
NYPD
08.2021 - 09.2023
Receptionist
MEDICAL SINAI HEALTHCARE
06.2017 - 06.2018
Intake Coordinator
ALL AMERICAN HOMEWARE AGENCY
10.2016 - 05.2017
Secretary/ Receptionist
EZ-PASS DRIVING SCHOOL
01.2016 - 09.2016
Youth Counselor
GREATER RIDGEWOOD YOUTH COUNCIL
07.2014 - 08.2015
Some College (No Degree) -
LaGuardia Community College