Summary
Overview
Work History
Education
Skills
Timeline
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Ivelisse Batista

Hazleton,PA

Summary

Detail-oriented professional experienced in security, retail, and warehouse operations. Maintains safe environments, delivers strong customer service, manages inventory, and operates warehouse equipment efficiently. Communicates effectively and resolves problems while fostering teamwork and prioritizing safety.

Overview

6
6
years of professional experience

Work History

Unarmed Security Officer

Allied Universal
Hazleton, PA
04.2026 - Current
  • Conducted routine patrols, identifying potential security issues to maintain a safe environment.
  • Monitored facility access, verifying employee and visitor credentials to enhance security.
  • Responded to security incidents, alarms, and emergencies.
  • Enforced safety and security policies, delivering excellent customer service to promote a secure environment.
  • Completed daily activity logs and incident reports.

Lead Retail Associate

Harbor Freight Tools USA
02.2024 - 04.2026
  • Greeted customers, answered questions, and assisted with product selection to enhance shopping experience.
  • Collaborate with team members to support sales goals, and improve customer experience.
  • Operate a cash register, process purchases, returns, and exchanges.
  • Collaborated with team members to achieve sales goals and elevate overall customer satisfaction.
  • Opened and closed store, ensuring proper setup and shutdown while adhering to company procedures.

Warehouse Packer

Michael's Warehouse
01.2021 - 09.2021
  • Managed and processed all orders with accuracy and efficiency, consistently meeting production deadlines.
  • Sorted merchandise, inspected products for defects, and documented damages to ensure quality control.
  • Maintained clean and organized warehouse environment through regular sweeping, mopping, dusting, and waste removal to promote safety.

Education

High School Diploma -

Hazleton Area Career Center
Hazleton, PA

Skills

  • Security Procedures
  • Surveillance Monitoring
  • Access Control
  • Emergency Response
  • Incident Reporting
  • Surveillance techniques
  • Problem-Solving and Critical Thinking
  • Customer communication
  • Conflict Resolution
  • Teamwork & Collaboration
  • Public Safety Awareness

Timeline

Unarmed Security Officer

Allied Universal
04.2026 - Current

Lead Retail Associate

Harbor Freight Tools USA
02.2024 - 04.2026

Warehouse Packer

Michael's Warehouse
01.2021 - 09.2021

High School Diploma -

Hazleton Area Career Center
Ivelisse Batista