Ivelisse Lopez
Keansburg,NJ
Summary
Proven leader with extensive experience at The Home Depot Inc, adept in team development and safety compliance. Excelled in maximizing productivity and achieving high customer satisfaction through effective management and communication. Skilled in inventory management and MS Office, demonstrating a strong sales background and a knack for performance evaluations.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
The Home Depot Inc
03.2017 - 11.2020
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Sales Associate
The Home Depot Inc
11.2015 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Forever 21
05.2014 - 10.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Food And Finance High School
525 W 50th Street, New York, NY 1001906.2015
Skills
- Team Development
- Maintenance Oversight
- Safety compliance
- Recruitment and hiring
- Inventory Management
- MS Office
- Client Relations
- Performance reporting
- Delegation
- Sales background
- Performance Evaluations
- Operations Oversight
Timeline
Supervisor of Operations
The Home Depot Inc
03.2017 - 11.2020
Sales Associate
The Home Depot Inc
11.2015 - 03.2017
Sales Associate
Forever 21
05.2014 - 10.2015
High School Diploma -
Food And Finance High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Michael Soria-BurgueñoMichael Soria-Burgueño
Freight Team Associate at The Home Depot IncFreight Team Associate at The Home Depot Inc
Megan WebbMegan Webb
Sales Associate at The Home Depot IncSales Associate at The Home Depot Inc
BENTLEY DAVISBENTLEY DAVIS
Space Analyst at The Home Depot IncSpace Analyst at The Home Depot Inc
Amani WalkerAmani Walker
Hospitality Worker at Gentle Touch Staffing LLCHospitality Worker at Gentle Touch Staffing LLC