Ivelisse Rabines
Port Richey,Fl
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant to the General Manager
E J Bickley Trust
10.2021 - Current
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Promoted a positive workplace culture through excellent interpersonal skills and a professional, approachable demeanor.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Streamlined communication for non-English speaking customers, providing accurate translations of company policies and services.
- Enhanced customer satisfaction by implementing efficient check-in and check-out procedures.
- Developed and maintained strong relationships with RV Park guests, offering personalized service that created loyalty and encouraged word-of-mouth referrals.
Home health aid
Augusto Gomes
01.2020 - 07.2021
- Improved patient well-being by providing compassionate and attentive personal care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Transported patient to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
Home health aid
Consumer Direct Care Network
01.2018 - 01.2019
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Scheduling Representative
Conifer Patient Communications
01.2016 - 01.2017
- Managing radiology appointments ensuring that patients arrive and register as scheduled
- Prepare patients for radiology examinations
- Providing information on financial programs provided by hospital to low income individuals
- Attending to Spanish speaking patients assisting with administrative and medical processes and procedures.
Administrative Assistant
James Nolan & Associates
01.2015 - 01.2016
- Performed clerical duties such as answering telephone calls and greeting clients
- Cultivated productive relationships with existing and prospective clients and expanded the client base
- Provided administrative support by conducting research, solving or referring queries, managing schedules and correspondence
- Developed cases by interviewing prospective clients and reviewing information with partners
- Evaluated, prepared and edited copious amounts of confidential information ensuring that information is comprehensive, precise and qualitative.
Medical Assistant
Advanced Surgical Associates
01.2012 - 01.2015
- Prepared patients for doctors' consultations, measuring and recording patients' vital signs, noting prescribed medication, personal and family history
- Primed patients for minor surgery and assisting General Surgeons with minor surgeries
- Organized surgery tray, collected specimens and relayed them to the relevant laboratory
- Disinfected consultation rooms sterilizing them for subsequent patients
- Sanitized instruments and stocked supplies
- Assisted bariatric coordinator by providing dietary information and sending referrals to clinics and hospitals for further examination
- Engaged authorization coordinators to arrange authorization paperwork for medical insurance claims
- Managed scheduling book for five surgeons to assist with the arrangement of appointments.
Education
Associate of Applied Science -
Hudson County College
Jersey City, NJ01.2012
Skills
- Microsoft Office
- Scheduling appointments
- Administrative support
- Office equipment operation
- Invoice Processing
- Customer Service
- Payment Collection
- CPR
References
References upon request
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant to the General Manager
E J Bickley Trust
10.2021 - Current
Home health aid
Augusto Gomes
01.2020 - 07.2021
Home health aid
Consumer Direct Care Network
01.2018 - 01.2019
Scheduling Representative
Conifer Patient Communications
01.2016 - 01.2017
Administrative Assistant
James Nolan & Associates
01.2015 - 01.2016
Medical Assistant
Advanced Surgical Associates
01.2012 - 01.2015
Associate of Applied Science -
Hudson County College
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