Iveliz Lugo
Register Nurse
Riverview,FL
Summary
Experienced and dedicated nursing profesional with a proven track record of success in team member engagement and patient care. Adaptable and quick to respond to changing patient requirements and environmental factors. Collaborative team member with strong clinical judgment and dependable with extensive healthcare expertise. Registered Nurse with more than 15 years of hands-on experience providing top-notch care across various critical care and acute care settings. Established leadership skills in uniting and leading nursing teams to accomplish patient care objectives, enhance satisfaction, and consistently promote broader healthcare system initiatives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager / PCL
Winter Haven Hospital BayCare
05.2022 - Current
- Med-Surge/ Telemetry/ Diabetes/ COVID (Street 2)
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
- To reduce hospital-acquired infections, falls, and medication errors for improved patient safety.
- Reduced turnover rate by implementing effective recruitment strategies, attracting highly skilled nursing professionals to join the team.
Nurse Manager Interim
Winter Haven Hospital BayCare
12.2023 - 05.2024
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Reduced hospital readmission rates with proactive discharge planning and thorough patient education.
- Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
- Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Clinical Nurse III (Charge Nurse/ Preceptor)
Winter Haven Hospital BayCare
10.2012 - 05.2022
- Med/Surge/ Telemetry/ Diabetes/ COVID (Street 2)
Registered Nurse/ Charge Nurse/ Preceptor (Part Time)
Florida Hospital Tampa
01.2014 - 01.2016
- PCU/ Med-surge/ Telemetry/ Cardiac
Pediatric Registered Nurse (Part Time)
Maximum Home Health
01.2012 - 01.2014
- Utilized critical thinking skills to quickly respond to emergency situations, stabilizing patients until further medical assistance arrived.
- Advocated for patients'' needs during multidisciplinary meetings, ensuring appropriate resources were allocated for optimal care outcomes.
Registered Nurse/ Charge Nurse/ Preceptor
Santa Rosa II Hospital
01.2007 - 01.2012
- Med-surge/ Telemetry/ ER/ ICU
Education
Bachelor of Science - Nursing
National University College
Ponce, P.R.01.2012
Bachelor of Science - Theology
La Pena De Horeb
Guayama, PR05-2006
Associate of Science - Nursing
Technology institute of Puerto Rico
Guayama, P.R.01.2003
Skills
- Strategic Problem Resolution
- Healthcare Service Quality
- Dedicated Work Ethic
- Effective Leadership
- Prioritization and Scheduling
- Personal Accountability
- Analytical Problem Solving
- Policy Advocacy Expertise
- Achievement Acknowledgment
- Team Collaboration
Certification
- RN Licensed
- ACLS
- BLS
Expertise Skill Sets
- Problem Solving
- Strong Work Ethic
- Time Management
- Critical Thinking
- Recognition
- Leadership
- Accountability
- Advocacy
- Collaboration
- Patient Experience
Languages
English
Spanish
Native or Bilingual
Timeline
Nurse Manager Interim
Winter Haven Hospital BayCare
12.2023 - 05.2024
Assistant Nurse Manager / PCL
Winter Haven Hospital BayCare
05.2022 - Current
Registered Nurse/ Charge Nurse/ Preceptor (Part Time)
Florida Hospital Tampa
01.2014 - 01.2016
Clinical Nurse III (Charge Nurse/ Preceptor)
Winter Haven Hospital BayCare
10.2012 - 05.2022
Pediatric Registered Nurse (Part Time)
Maximum Home Health
01.2012 - 01.2014
Registered Nurse/ Charge Nurse/ Preceptor
Santa Rosa II Hospital
01.2007 - 01.2012
Associate of Science - Nursing
Technology institute of Puerto Rico
Bachelor of Science - Nursing
National University College
Bachelor of Science - Theology
La Pena De Horeb
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