Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Ivelysalla Gutierrez

Trenton,NJ

Summary

Proactive and goal-oriented professional with excellent time management , communication skills and problem-solving. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Supervisor

DHL Supply Chain
06.2021 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Utilized project management software tools effectively to organize tasks, deadlines, and resources, ensuring efficient project coordination.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Monitor Key performance indicators (KPIs) and operational metrics to track performance and identifying areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges and recommendations for enhancing warehouse operations.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Implemented predictive maintenance schedule for equipment, drastically reducing unexpected downtime.
  • Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
  • Completed bi-weekly payroll for 30 plus employees.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Enhanced operational transparency with introduction of real-time dashboard for monitoring key performance indicators.
  • Spearheaded task force to address and resolve recurring operational bottlenecks, significantly improving process efficiency.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Group Coordinator

DHL Supply Chain
10.2020 - 07.2021


  • Monitored progress towards established goals throughout the duration of projects, adjusting timelines or reallocating resources when necessary to stay on track for success.
  • Facilitated open lines of communication between group members and upper management, bridging gaps in understanding and fostering collaborative decision-making processes.
  • Maintained high standards of professionalism in all group interactions by modeling effective communication skills and respectful behavior towards colleagues.
  • Organized training sessions for team members on various topics relevant to their roles, enhancing skills development and job satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Trained and supervised event staff to complete tasks on time.
  • Implemented contingency plans to address last-minute changes or unforeseen events.

Inventory Associate

DHL Supply Chain
01.2020 - 09.2020
  • Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Utilized advanced software tools for organizing, analyzing, and reporting on key performance metrics related to inventory control processes.
  • Reduced stock shortages by closely monitoring inventory levels and promptly reordering when necessary.
  • Performed data entry and completed proper paperwork.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Conducted research to address shipping errors and packaging mistakes.
  • Provided accurate data entry for all received items, ensuring timely updates to the inventory database.

Janitorial Group Coordinator

Hermitage Club
06.2017 - 12.2018
  • Monitored calendar and schedule and set up appointments.
  • Provided ongoing support to team members, addressing concerns promptly and offering solutions to ensure optimal teamwork and progress towards objectives.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Conducted routine inspections to check quality and compliance with established specifications.

Education

Psychology

University of Puerto Rico At Mayaguez
Mayaguez,PR
2016

High School Diploma -

Dr. Carlos Gonzalez
Aguada, PR
2011

Skills

Operations Management

Performance monitoring

Task Delegation

Staff Supervision

Team Training

Safety oversight

Employee Development

Motivational Leadership

Shift Coverage

Relationship Building

Order Picking and Processing

Desktops, Laptops and Mobile Devices

Languages

Spanish
Native or Bilingual
English
Professional Working

Certification

  • Forklift Certification
  • CSCM Certified supply Chain Manager 2024
  • CSCS Certified Supply Chain Specialist 2022
  • Certified Go Green Specialist. (30 hours)
  • Certified Data Protection

Affiliations

  • Safety Committee

Timeline

Operations Supervisor

DHL Supply Chain
06.2021 - Current

Group Coordinator

DHL Supply Chain
10.2020 - 07.2021

Inventory Associate

DHL Supply Chain
01.2020 - 09.2020

Janitorial Group Coordinator

Hermitage Club
06.2017 - 12.2018

Psychology

University of Puerto Rico At Mayaguez

High School Diploma -

Dr. Carlos Gonzalez

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Ivelysalla Gutierrez