IVEN BRYLLE BERSALUNA
Nottingham,Maryland
Summary
Dedicated Coffee Barista with a proven track record of high productivity and efficient task completion. Expertise in latte art creation, espresso machine operation, and pastry preparation contributes to exceptional customer service experiences. Strong communication, teamwork, and adaptability skills ensure smooth cafe operations and elevate customer satisfaction.
Overview
9
9
years of professional experience
Work History
Barista
Adee's Coffee Roaster's
Baltimore, MD
10.2024 - Current
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Assisted with food preparation when required during peak times.
- Followed standard procedures for safe food preparation, handling, and storage.
Pastry Chef
Stickybuns Cafe
Guin, PH-BOH
01.2022 - 02.2024
- Set ovens to appropriate temperatures to pre-heat.
- Prepared doughs, fillings and icings according to recipes.
- Measured and weighed ingredients to prepare dough for recipes.
- Conducted recipe testing and modification to improve taste and texture of baked goods.
- Designed and maintained a clean, organized, and efficient pastry kitchen layout.
- Ensured that all equipment was properly cleaned, maintained, stored and calibrated regularly.
- Checked dough for proper consistency, adding more flour if needed.
Specialty Coffee Barista (3rd Wave Coffee)
Sticky Buns Cafe
01.2021 - 02.2024
- Craft and serve high-quality coffee beverages and maintain consistency in taste and presentation
- Develop and implement marketing strategies to attract and retain customers, including social media campaigns and promotions
- Stay informed about industry developments and participate in training programs to enhance skills and knowledge
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Manager
Sticky Buns Cake Hauz
01.2016 - 01.2018
- Monitor sales performance, analyze data, and generate reports to track progress and identify areas for improvement
- Resolve customer complaints and concerns in a timely and satisfactory manner
Education
Bachelor of Science - Aircaft Maintenance
Cebu Aeronautical Technical School
Cebu City, Philippines01.2016
Aircraft Maintenance Technician ( Associate )
Cebu Aeronautical Technical School
Cebu City, Philippines04-2013
High School Diploma -
Saint Mary Academy
Bohol, Philippines01.2011
Skills
- Specialty Coffee Calibration
- Management Skills
- Digital Marketing
- Critical Thinking
- Communication Skills
- Secondary Education
- Pastry preparation
- Recipe development
- Ingredient knowledge
- Pastry techniques
Training
- Coffee 101: Fundamentals of Coffee, Good Cup Company, 07/07/24
- Hands-on Small Coffee Business Training, The Mezzanine Cafe, 07/20/24
- Calibrate, 12/19/22
References
- MAYA RITZIL MASON, 714-499-1128, ritz_mhai@yahoo.com
- LOUELLA JANE LICONG, 210-639-4653
Timeline
Barista
Adee's Coffee Roaster's
10.2024 - Current
Pastry Chef
Stickybuns Cafe
01.2022 - 02.2024
Specialty Coffee Barista (3rd Wave Coffee)
Sticky Buns Cafe
01.2021 - 02.2024
Manager
Sticky Buns Cake Hauz
01.2016 - 01.2018
Bachelor of Science - Aircaft Maintenance
Cebu Aeronautical Technical School
Aircraft Maintenance Technician ( Associate )
Cebu Aeronautical Technical School
High School Diploma -
Saint Mary Academy
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