Iverlynn Dudley-Benison
City of Birmingham
Bessemer,AL
9
years of professional experience
Detail-oriented professional skilled in workflow optimization and records management. Experience in developing comprehensive reports and coordinating interdepartmental communication to enhance efficiency and support city initiatives.
Work History
Administrative Analyst
3 Years 2 Months- Developed comprehensive reports to support decision-making processes for city initiatives.
- Coordinated interdepartmental communication to streamline project workflows and enhance collaboration.
- Implemented process improvements that increased accuracy in data entry and record-keeping.
- Analyzed operational data to identify trends and improve departmental efficiency.
- Provide support for senior staff by entering payroll and performing payroll functions.
- Entering requisitions, paying invoices daily.
- Complete forms certification to hire new employees, examine timesheets for accuracy.
- Coordinate events and training for the department.
- Complete disciplinary forms when necessary.
Communicate with the public, departments within the City, - Train staff when necessary, when requested by an employee - explain HR policies.
Administrative Assistant
3 Years 1 Month- Coordinated scheduling for meetings and events, optimizing resource allocation and time management.
- Developed and maintained filing systems, enhancing document retrieval and organizational efficiency.
- Trained new administrative staff on office procedures and software applications, fostering team integration.
- Managed daily office operations, ensuring efficient workflow and adherence to city policies.
- Streamlined communication between departments, improving collaboration and information sharing.
- Prepared reports and presentations for city officials, ensuring accuracy and timely delivery of information.
- Process Accounts Payables requests and requests for payments.
- Maintain expense accounts by reconciling receipts and expenses to maintain tracking payments as well as expense report files.
- Process Special Projects for various departments within the city by ensuring all paperwork is completed by the vendor as well as the City of Birmingham to ensure payment to the vendor for the completed project.
Administrative Supervisor
2 Years- Assist the Commissioner, Deputy Commissioners and the Assistant Directors in assessing training needs for facility employees as well as the needs for the ams and continuing education.
- Developed power point presentations and workflow process
- facilitate training sessions for new and existing programs.
- Process departmental personnel functions, including personnel certifications, personnel actions, receive, review, and process employee grievances.
- Prepare disciplinary paperwork for hearings and work with HR for guidance when necessary.
- Maintain separate files for confidential documents.
- Payroll Coordinator for the department,
- Verify information by conducting research on City software extracting information in order to answer questions when asked by employees or other entities.
- Answer inquiries and resolve problems that arise from employees, citizens and other entities when applicable.
Birmingham Municipal Court
10 Months- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Assess training needs for court and facilitate training for pretrial services programs.
- Assist Department leader with investigating complaints or concerns from employees, clients, and defendants.
Education
Master of Science - Public Administration
Skills
Policy analysis
Workflow management
Document control
Policy analysis
Meeting coordination
Business intelligence
Project management
Document management
Software proficiency
Timeline
Administrative Analyst
City of Birmingham
06.2023 - CurrentRead More
Administrative Assistant
City of Birmingham
05.2020 - 06.2023Read More
Administrative Supervisor
City of Birmingham
05.2018 - 05.2020Read More
Birmingham Municipal Court
City of Birmingham
06.2017 - 04.2018Read More
University of Alabama At Birmingham
Master of Science from Public Administration
Read More