Iverson Collins

• Food Preparation: Skilled in preparing, cooking, and presenting meals with attention to detail and consistency, ensuring adherence to food safety and sanitation standards.

• Facility Maintenance and Upkeep: Experienced in maintaining cleanliness and organization within high-traffic areas, ensuring a welcoming and safe environment for both customers and staff.

• Store Crisis Management: Proficient in disaster response and recovery within retail settings, adept at quickly restoring store operations and safeguarding customer and employee safety during emergencies.

• Customer Service Excellence: Dedicated to providing outstanding customer service, fostering a positive experience by actively listening to and addressing customer needs.

• Resolution of Customer Complaints: Skilled in managing and resolving customer complaints professionally, focusing on conflict resolution and customer satisfaction to build brand loyalty

• Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products
• Re-stocked, organized and arranged service and food stations
• Prepared and cooked food items according to recipes, menus and supervisor's instructions
• Packaged and stored food products appropriately for proper handling and preservation
• Maintained cleanliness of floors in the kitchen area throughout shift
• Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware