Iverson Fuentes
Dover,NJ
Summary
Developed skills in fast-paced automotive environment, focusing on logistics, inventory management, and efficient task coordination. Seeking to transition into new field where problem-solving and organizational abilities are valued. Ready to leverage these strengths to contribute effectively and drive operational success.
Overview
2
2
years of professional experience
Work History
Server
Tiff's Grill and Ale House
02.2025 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Parts Runner/Warehouse Manager
Joyce Honda
07.2023 - 02.2025
- Streamlined workflow, coordinated with technicians to ensure timely delivery of necessary parts.
- Contributed to a safe working environment by adhering to established safety protocols during the handling and transport of parts.
- Facilitated smooth operations within service department teams through consistent communication regarding part status updates and estimated arrival times.
- Resolved discrepancies between invoices and received goods, collaborating closely with vendors to rectify any issues in a timely manner.
- Maintained thorough records of incoming shipments, verifying accuracy against purchase orders before stocking shelves.
- Ensured adherence to quality standards by thoroughly inspecting incoming shipments for damage or defects prior to acceptance into inventory.
- Conducted regular audits of inventory levels to maintain optimal stock quantities and minimize backorders.
- Improved inventory management by organizing and maintaining parts storage areas.
- Optimized warehouse organization for efficient part retrieval, reducing time spent searching for items.
- Assisted in minimizing waste by properly disposing of obsolete or damaged parts according to company guidelines.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Pulled parts off store shelves to fill customer orders.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Checked parts computer for stock items and initiated special orders.
- Determined parts needed by analyzing information and descriptions provided by customer.
- Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
- Successfully avoided time delivery delays by carefully planning best routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected load security and checked for damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Worked with road knowledge and GPS systems to navigate planned route and make adjustments.
- Cleaned and maintained warehouse
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Scanning in incoming shipments and putting parts away accordingly
- Dealt with parts returns
Education
Associate of Arts - Liberal Arts
County College of Morris
Randolph Township, NJ12-2025
High School Diploma -
Dover High School
Dover, NJ06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Labeling and tagging
- Loading and unloading
- Shipping and receiving
- Heavy lifting
- Warehouse operations
- Storage organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Tiff's Grill and Ale House
02.2025 - 03.2025
Parts Runner/Warehouse Manager
Joyce Honda
07.2023 - 02.2025
Associate of Arts - Liberal Arts
County College of Morris
High School Diploma -
Dover High School
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