Developed in fast-paced retail environments, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into a new field.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Regal Cinemas
09.2022 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Improved customer satisfaction by addressing and resolving complaints promptly.
Merchandise Manager
Party City
09.2017 - 08.2022
Maintained product knowledge to successfully educate and advise customers.
Established and maintained accurate records of purchases, pricing and payment terms.
Oversaw inventory, ensuring accurate stock levels and minimizing losses from shrinkage.
Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Tustin High School
Tustin, CA
06-2017
Skills
Merchandise presentation
Team leadership
Conflict resolution
Inventory control
Effective communication
Multitasking and organization
Timeline
Assistant Manager
Regal Cinemas
09.2022 - Current
Merchandise Manager
Party City
09.2017 - 08.2022
High School Diploma -
Tustin High School
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