Iveth J. Lopez
Harlingen,TX
Summary
Accomplished program leader with over 8 years of progressive experience in child welfare, refugee services, and unaccompanied minor programs in both Texas and Mexico. Proven expertise in program management, federal and international compliance, case management systems, and leading international NGOs. Ensuring the protection, rehabilitation, and successful reintegration of vulnerable children and youth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director
CAFEMIN (Centro de Atención al Feminil Migrante)
Mexico City, MX
12.2023 - 06.2025
- Oversaw daily shelter operations, including the program's operational, managerial, and administrative functions.
- Served as primary point of contact.
- Planned and led weekly meetings with department leads to review business results and communicate new and ongoing priorities.
- Led shelter monitoring visits and ensured adherence to standards and procedures.
- Submitted monthly, quarterly, and annual reports for executive leadership, funding agencies, and stakeholders.
- Led monitoring and evaluation activities, including file reviews, site walkthroughs, and corrective action planning to ensure quality and compliance.
- Prepared reports for executive leadership review.
- Compiled reports on program outcomes for internal and external stakeholders.
- Ensured compliance with local, state, and federal regulations as well as all applicable laws, policies, procedures and standards.
- Attended community events representing the organization's mission and values.
- Managed budgets for travel, training, and team-building activities.
- Adhered to the negotiated annual budget and spending requirements. Assessed program financial needs prior to annual budget negotiations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Specialized in support services for unaccompanied migrant girls and adolescent minors.
Assistant Director
UNICEF Mexico / Colibrí Shelter
Tenosique, MX
10.2022 - 11.2023
- Assisted Program Director in reviewing monthly financials and ensuring compliance with operations.
- Prepared and submitted monthly, quarterly, and annual compliance reports to program leadership.
- Monitored program quality through regular case file reviews, performance evaluations, and safety inspections.
- Led weekly meetings with department leads to review department progress/issues.
- Ensured compliance with national child welfare laws.
- Assisted in developing strategic plans to meet organizations goals and objectives.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Coordinated psychosocial and legal aid support services for unaccompanied migrant children.
- Ensured compliance with safety regulations among all personnel.
- Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
- Conducted training sessions on new processes for internal staff members.
- Submitted monthly, quarterly, and annual reports.
- Monitored staff performance, provided feedback and conducted annual reviews.
Lead Case Manager
BCFS
Carrizo Springs, Texas
08.2021 - 08.2022
- Supervised a team of 35 Case Managers.
- Prepared weekly, monthly, and annual reports.
- Ensured compliance with Texas DFPS state regulations and Office of Refugee Resettlement (ORR) standards.
- Collaborated with internal and external stakeholders, including DFPS representatives, foster families, and legal providers, to ensure service quality and program compliance.
- Led corrective action planning when audits or file reviews identified deficiencies, ensuring resolution and compliance.
- Coordinated referrals to outside providers for specialized services for the youth.
- Managed caseloads effectively, ensured timely documentation and reporting.
- Conducted regular meetings with team members to discuss caseloads and provide guidance on complex cases.
- Conducted employee performance evaluations and implemented corrective actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Created a schedule for staff, ensured adequate coverage.
- Provided crisis intervention support for clients in emergency situations.
Assistant Director
La 72, Hogar-Refugio Para Personas Migrantes
Tenosique, MX
03.2017 - 07.2021
- Coordinated financial activities and budgeting for assigned departments.
- Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
- Ensured compliance with federal, state and local laws.
- Ensured compliance with safety regulations among all personnel.
- Interviewed prospective employees.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Managed inventory and resources to ensure availability and cost-effectiveness.
- Assisted with fundraising efforts.
- Held team meetings to discuss progress and address challenges.
Court Appointed Special Advocate
CASA Volunteer
Brownsville, Texas
12.2015 - 01.2017
- Collaborated closely with Texas Department of Family and Protective Services (DFPS) caseworkers, attorneys, judges, social workers and other professionals involved in the child's case.
- Participated in case planning meetings with DFPS to discuss child welfare goals, permanency planning, and placement decisions.
- Conducted regular visits to monitor the child's physical and emotional wellbeing.
- Maintained detailed records of all interactions with clients and court proceedings.
- Gathered information from family members, teachers, doctors, caseworkers to help inform decisions made during cases.
- Attended court hearings to advocate on behalf of the child's best interests.
- Represented neglected and abused children in courtroom in front of judges, answering questions.
Child Care Coordinator
Casa Hogar Douglas
Monterrey, Nuevo Leon, MX
02.2014 - 11.2015
- Supervised daily operations and care routines for children and youth.
- Organized special events, such as field trips and holiday parties.
- Ensured safety, well-being, and adherence to child protection standards.
- Managed volunteers, providing assistance with daily tasks.
- Planned organized schedules for regular field trips and in-facility activities.
- Performed administrative duties such as scheduling appointments, preparing reports and managing budgets.
- Oversaw fundraising activities and preparation of public relations materials.
Education
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ09.2025
Bachelor of Science - Psychology
University of Texas Rio Grande Valley
Edinburg, TX01-2021
Skills
- Program Management and Development
- Child Welfare and Refugee Services
- ORR and DFPS Compliance Standards
- Case management and foster placement oversight
- Federal Reporting and Data Analysis (RADS, excel, Power BI)
- Policy development and implementation
- Monitoring & Evaluation (M&E)
- Stakeholder engagement and cross-border coordination
- Trauma-Informed and Culturally Competent Care
- Fluent in English
- Fluent in Spanish
Certification
- Trauma-Informed Care Certification
- Child Protection Officer Training (UNICEF)
- CPR & First Aid Certified
References
References available upon request.
Timeline
Director
CAFEMIN (Centro de Atención al Feminil Migrante)
12.2023 - 06.2025
Assistant Director
UNICEF Mexico / Colibrí Shelter
10.2022 - 11.2023
Lead Case Manager
BCFS
08.2021 - 08.2022
Assistant Director
La 72, Hogar-Refugio Para Personas Migrantes
03.2017 - 07.2021
Court Appointed Special Advocate
CASA Volunteer
12.2015 - 01.2017
Child Care Coordinator
Casa Hogar Douglas
02.2014 - 11.2015
Master of Science - Psychology
Grand Canyon University
Bachelor of Science - Psychology
University of Texas Rio Grande Valley
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