Iveth Posada
San Diego,CA
Summary
Dedicated Senior Analyst with a solid history of delivering strong results in every role across 13 years working with HD Supply. Known for consistently achieving high-impact outcomes troughs expert leadership, strategic problem-solving, and a strong commitment to process improvement. Skilled in translating complex business needs into actionable strategies, managing cross functional teams, and driving successful projects from inception to completion. Eager to bring my history of success, analytical acumen and leadership abilities to a manager role, where I can continue to contribute to organizational excellence and growth.
Overview
13
13
years of professional experience
Work History
Senior Business Systems Analyst
HD Supply Facilities Maintenance
01.2018 - Current
- Lead the analysis of business processes and systems to identify areas for improvement, ensuring solutions align with organizational goals.
- Mentor and guide junior analyst, fostering a collaborative environment that encourages innovation and continuous learning.
- Implemented and managed EWM and WM systems to optimize warehouse operations.
- Oversee the life cycle of projects, from initial requirements gathering and analysis trough implementation and evaluation, ensuring projects are delivered on time and within budget.
- Work closely with stakeholders across various departments to gather requirements, facilitate communication, and ensure that IT solutions meet business needs.
- Develop and implement change management strategies to facilitate smooth transitions during system upgrades and process improvements.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Renovation Specialist
HD Supply Facilities Maintenance
06.2016 - 01.2018
- Developed comprehensive scopes of work outlining each step of a renovation project''s timeline.
- Exceeded project goals through thorough planning, design optimization, and material selection.
- Boosted client satisfaction, addressing concerns promptly and providing exceptional customer service throughout the renovation process.
- Implemented innovative solutions to challenging renovation problems, delivering unique outcomes that met client expectations.
- Facilitated smooth communication between all parties involved in the renovation process from start to finish.
Inventory Management Specialist
HD Supply Facilities Maintenance
12.2013 - 06.2016
- Enhanced customer satisfaction by ensuring optimal stock levels of high-demand items, minimizing instances of unfulfilled orders or delayed shipments.
- Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
- Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
- Streamlined order fulfillment, ensuring timely delivery of products to customers through close collaboration with sales teams and transportation partners.
- Played a key role in successful product launches by coordinating closely with marketing and production teams to ensure adequate stock availability at all times.
- Collaborated with cross-functional teams to establish best practices for inventory management, aligning business objectives with operational efficiency.
Senior Special-Order Associate
HD Supply Facilities Maintenance
08.2011 - 12.2014
- Coordinate with suppliers, manufacturers, and internal teams to fulfill special order requirements, including custom products or non-standard items.
- Process and manage special orders from receipt through to delivery, ensuring accuracy and adherence to customer specifications.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided ongoing support to team members through mentoring, coaching, and skill development sessions.
- Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
- Provide guidance and support to junior associates and team members, including training on processes and best practices for handling special orders.
Skills
- WM (Warehouse Management)
- EWM (Extended Warehouse Management)
- IT Knowledge
- Decision-Making
- Analytical Skills
- Systems Integration
- System Analysis
- Task Prioritization
- Self Motivation
- Relationship Building
- Multitasking Abilities
- Reliability
- System Upgrades
- Performance Testing
- Data Migration
- SAP Integration Knowledge
Timeline
Senior Business Systems Analyst
HD Supply Facilities Maintenance
01.2018 - Current
Renovation Specialist
HD Supply Facilities Maintenance
06.2016 - 01.2018
Inventory Management Specialist
HD Supply Facilities Maintenance
12.2013 - 06.2016
Senior Special-Order Associate
HD Supply Facilities Maintenance
08.2011 - 12.2014
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