Iveth Torres Uribe
Simi Valley,USA
Summary
Results-driven manager and analytical problem-solver with expertise in team building and customer relations. Skilled in making informed decisions that drive company success. Committed to enhancing employee engagement and performance through effective training and morale-boosting initiatives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Porto's Bakery-Northridge, CA
2019.06 - Current
- Created and maintained schedules for 30 employees, ensuring optimal coverage and effective resource utilization
- Supervised 30 employees, providing guidance and support for streamlined store operations
- Managed scheduling and staffing needs, enhancing employee productivity and controlling labor expenses
- Developed and implemented staff training programs to enhance product knowledge and improve customer service skills
- Resolved customer complaints or concerns promptly and effectively, ensuring high levels of customer satisfaction
- Resolved customer complaints promptly by offering solutions or refunds when necessary
- Conducted regular store audits to ensure compliance with company policies, procedures, and safety regulation
- Implemented a rotating cleaning schedule to maintain cleanliness and hygiene standards
- Trained staff on proper handling of allergens to prevent cross-contamination incidents
Certified Nursing Assistant
Professional Medical Careers Insitutute
2026.01 - 2026.04
- Monitored vital signs and documented changes in patient conditions accurately.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Server
Nikkei Senior Gardens-Arleta, CA
2017.06 - 2017.12
- Prepared food, took orders, cleaned, and served food to ensure efficient dining experience
- Collaborated with team to accomplish daily tasks efficiently.
- Utilized time management skills to prioritize tasks effectively.
Education
Associate of Science - Nursing
Los Angeles Valley College
Valley Glen, CA06.2018
Skills
- Document management
- PowerPoint
- Training and development
- Coaching
- Staff development
- Training and mentoring
- Team building
- Processes and procedures
- Customer service
- Goal oriented
- Bilingual English & Spanish
- Attention to detail
- Reliability
- Good judgment
- Employee motivation
- Microsoft word
- Power point
Certification
- Certified Nursing Assistant License
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Certified Nursing Assistant
Professional Medical Careers Insitutute
2026.01 - 2026.04
Supervisor
Porto's Bakery-Northridge, CA
2019.06 - Current
Server
Nikkei Senior Gardens-Arleta, CA
2017.06 - 2017.12
Associate of Science - Nursing
Los Angeles Valley College