Ivett Hutson
Claremore,OK
Summary
Accomplished and results-driven management professional with 20+ years of experience in business operations, office administration, construction management, financial accounting, and client relations. Extensive expertise in accounts payable and receivable, financial reporting, invoicing, payroll administration, payment processing, budget monitoring, cost estimation, contract negotiation, and vendor management. Highly proficient in Microsoft Office, including Excel, Word, and Outlook, as well as QuickBooks, Procore, and industry-specific business management software. Additional experience in luxury brand management, business development, revenue generation, and high-value client relationship management. Recognized for exceptional organizational abilities, financial accuracy, attention to detail, and the ability to coordinate complex operations while delivering outstanding customer service and measurable business results.
Overview
21
21
years of professional experience
Work History
Brand Sales Manager - Sisley Paris
Dillard’s
Tulsa, OK
05.2026 - Current
- Drive luxury beauty sales through strategic client engagement, exceptional product expertise, and personalized, high-touch service.
- Cultivate and maintain relationships with VIP clientele, strengthening brand loyalty, repeat business, and long-term revenue opportunities.
- Deliver elevated skincare, makeup, and fragrance consultations tailored to individual client needs and preferences.
- Maximize sales performance through strategic cross-selling, premium product recommendations, and sophisticated brand storytelling.
- Execute targeted clienteling initiatives to increase customer retention, purchase frequency, and average transaction value.
- Represent Sisley Paris with impeccable professionalism, maintaining the brand’s prestigious image and luxury service standards.
- Leverage advanced makeup artistry and skincare knowledge to create memorable experiences that drive purchasing decisions.
- Identify business growth opportunities through proactive client outreach, relationship development, and sales-focused initiatives.
- Generate high-value transactions, including an approximately $1,800 individual sale, through personalized consultations and expert product recommendations.
Construction Manager
Reinhardt Brothers Marble, Tile & Granite
Torrance, California
06.2005 - 05.2024
- Prepared detailed cost estimates for construction projects from architectural drawings and specifications.
- Prepared bids on upcoming projects based on estimated costs for labor, materials and equipment usage.
- Collaborated with clients to identify design needs and develop creative solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Negotiated contracts with customers, ensuring competitive pricing and terms of sale.
- Provided technical support and guidance to customers on product selection and installation methods.
- Processed tax payments on a timely basis in compliance with applicable regulations.
- Prepared weekly check runs for approval by management or executive staff members.
- Managed credit card programs including issuing cards and reconciling monthly statements.
- Reconciled monthly statements from vendors and suppliers.
- Reviewed vendor invoices for accuracy and completeness prior to payment processing.
- Negotiated payment terms with suppliers to improve cash flow and build strong vendor relationships.
- Managed full-cycle accounts payable process, ensuring timely and accurate payment to vendors and suppliers.
- Reconciled daily cash receipts and applied payments to the appropriate accounts.
- Negotiated payment plans with past due customers while ensuring full compliance with company policies.
- Followed up with customers via phone, email, or mail regarding outstanding invoices.
- Maintained accurate records of all accounts receivable transactions.
- Monitored delinquent accounts and initiated collection efforts as needed.
- Developed and maintained relationships with customers to ensure timely payment of invoices.
- Generated and processed invoices in accordance with billing cycles.
- Conducted monthly bank reconciliations.
- Processed accounts payable and receivable transactions.
- Provided assistance in preparing tax returns annually.
- Managed payroll processing for staff members.
- Generated invoices for clients and tracked payments received from customers.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing, and collections.
- Resolved any issues that arose during the course of a project in a timely manner.
- Investigated complaints from clients or members of the public about projects under construction.
- Collaborated with architects, engineers, surveyors, inspectors and other professionals involved in construction processes.
- Negotiated project-specific contracts with vendors, suppliers, and subcontractors.
- Monitored budgets, tracked expenditures and prepared financial reports related to construction activities.
- Maintained records of completed jobs including time spent on tasks, materials used and expenses incurred.
- Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
- Organized meetings between contractors, suppliers and other stakeholders to discuss project progress.
- Reviewed invoices from vendors and subcontractors for accuracy before authorizing payment.
- Assisted in resolving disputes between contractors over payment amounts or contract terms.
- Negotiated contracts with vendors and suppliers to secure favorable terms.
- Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
- Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.
- Fostered relationships with clients, ensuring satisfaction and securing future business opportunities.
- Monitored changes in scope or design, managing any necessary contract adjustments.
- Coordinated with legal teams to ensure all contracts, permits, and licenses were in place before project commencement.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored stock levels at warehouses, placing orders as necessary for replenishment purposes.
- Assessed customer needs to determine appropriate product solutions.
Education
Associate of Business Administration - Business
Riverside Community College
Norco, CASkills
- Project and Operations Management
- Strategic Business Development
- Luxury Brand Management
- Sales Strategy & Revenue Growth
- Budget Development and Financial Oversight
- Cost Estimation & Profitability Analysis
- Contract Negotiation & Administration
- Vendor & Stakeholder Relations
- Team Leadership & Performance Management
- VIP Client Relations & Retention
- Customer Experience Management
- Strategic Client Acquisition & Clienteling
- Accounts Payable & Receivable
- Financial Reporting & Reconciliation
- Payroll Administration and Tax Compliance
- Invoice Processing & Payment Administration
- Cross-Functional Collaboration
- Business Operations & Process Improvement
Timeline
Brand Sales Manager - Sisley Paris
Dillard’s
05.2026 - Current
Construction Manager
Reinhardt Brothers Marble, Tile & Granite
06.2005 - 05.2024
Associate of Business Administration - Business
Riverside Community College