IVETTE ANDRUS

• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Streamlined the checkout process for faster service and improved customer experience.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

.Departed trailer, assigned wave orders, and manage the sorter by opening and closing for waves.

. Assisting with working the late freight and learning the Fed Ex process to help customers receiver their product timely.

. Assists department as needed, including typing memos, answering phones, following up the store on late freight and updated trailer delivery.

. Monitor inventory levels to provide notification to management for re-order

Assists in administrative back-office function including entering paying invoices and tracking merchandise .

Assist with making calls to the stores regarding delivery changes and late freight and log this information into the RACS system.

Customer Service help with store calls for late products, or any changes in the delivery changes.

• Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
• Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
• Reduced order processing time by consistently maintaining a clean and organized workspace.
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Answer picker/stocker question about the products, keeping the warehouse clean, recommended ways to make the warehouse better.

Manged area, including restocking items and reorganizing the wire rack to make it more effective.

Compile inventory in formation for retail items such as stock on hand to determine need to replenishments.

Count inventory to ensure accurate reporting of stock levels.

Researched discrepancies between inventory report on on hand inventory

• Improved warehouse efficiency by implementing a new inventory management system.
• Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
• Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
• Boosted productivity with effective communication between team members and proper delegation of tasks.