Ivette Carbajal
Bay Shore
Summary
Dynamic leader with proven expertise in inventory management and conflict resolution, recognized as "Rookie of the Year" at Chick-Fil-A. Adept at enhancing team performance through mentorship and effective communication, while driving customer satisfaction and operational efficiency. Bilingual in Spanish, I excel in fast-paced environments and thrive on solving complex challenges. Aspiring pediatrician, currently pursuing a pre-medical track at Stony Brook University. Seeking opportunities to gain hands-on experience in the medical field, build patient interaction hours, and contribute to healthcare environments with enthusiasm, compassion, and a commitment to learning.
Overview
3
3
years of professional experience
Work History
Position Mentor
Chic-Fil-A
Smithtown
07.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Mentored team members to succeed and advance within department and company.
- Trains new team members in hospitality, proper procedures, and workplace efficiency.
- Recognized as "Rookie of the Year" (Corey Award) for perfect effort and a spirit of positivity.
- Supports daily operations with leadership, positivity, and fast problem-solving under pressure.
Manager
Haze Smoke Shoppe
Medford
08.2022 - 05.2024
- Led shifts and managed store operations, including inventory, and ordering supplies.
- Maintained stock levels, and reorganized shipments to ensure store efficiency.
- Created product checklists, and assisted in restocking and store layout planning.
- Created monthly reports for senior management summarizing operational performance metrics.
- Analyzed market trends and competitor activity to inform business strategy.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Education
Bachelor of Science - Health Sciences
Stony Brook University
Stony Brook, NY05-2026
High School Diploma -
Brentwood Highschool
Brentwood, NY06-2022
Skills
- Health education
- Medical terminology
- Data analysis
- Inventory management
- Leadership and Team Management
- Excellent Communication
- Quick learner and problem solver
- Organized and detail-oriented
- Hospitality and Customer Service
- Conflict resolution
- Bilingual- Spanish
Languages
Spanish
Native/ Bilingual
Affiliations
- Beekeeping Club, Stony Brook University
- Community Projects with Children
Accomplishments
- Awarded Rookie of the Year – Corey Award, a recognition given to a standout team member who consistently brings positive energy, teamwork, and a spirit of service to the workplace
Timeline
Position Mentor
Chic-Fil-A
07.2024 - Current
Manager
Haze Smoke Shoppe
08.2022 - 05.2024
Bachelor of Science - Health Sciences
Stony Brook University
High School Diploma -
Brentwood Highschool
Similar Profiles
Reese SantinyReese Santiny
Team Member at Chic-Fil-ATeam Member at Chic-Fil-A
Julissa FerminJulissa Fermin
FOH Staff Member at Chic-Fil-AFOH Staff Member at Chic-Fil-A
Sasan PowellSasan Powell
Food Service Worker at Chic-Fil-AFood Service Worker at Chic-Fil-A
Garrison CalcoteGarrison Calcote
Trainer at Chic-Fil-ATrainer at Chic-Fil-A
Nicholas ChizzonitiNicholas Chizzoniti
Busser at Coastal KitchenBusser at Coastal Kitchen