Ivette Contreras
Jurupa Valley,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at El Chapala Restaurant. Recognized for enhancing guest satisfaction through personalized service and efficient order management. Proficient in menu memorization and adept at multitasking, ensuring a welcoming dining experience while maintaining high standards of cleanliness and safety.
Overview
2026
2026
years of professional experience
Work History
Server
Los Enrique’s
2018 - 2021
- Provided exceptional customer service by promptly greeting and seating guests.
- Assisted in taking orders and delivering food and beverages efficiently.
- Maintained cleanliness of dining area, ensuring a welcoming environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Learned menu items thoroughly to provide accurate recommendations to guests.
- Managed cash register operations, processing payments accurately and efficiently.
- Supported team members during busy shifts, fostering a cooperative work atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
The Lone Ranger
04.2018 - 07.2020
- Adapted to changing priorities during peak hours, enhancing service speed.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
El Chapala Restaurant
09.2021 - 09.2025
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
El Rinconsito
09.2019 - 02.2020
Skills
- Strong work ethics
- Customer service
- Menu memorization
Education
GED -
Fontana Adult School
Fontana, CA03.2022
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Server
El Chapala Restaurant
09.2021 - 09.2025
Server
El Rinconsito
09.2019 - 02.2020
Server
The Lone Ranger
04.2018 - 07.2020
Server
Los Enrique’s
2018 - 2021
GED -
Fontana Adult School