Ivette Cortez-Wisdom
Troy,NY
Summary
Skilled Care Provider assisting persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
38
38
years of professional experience
Work History
Direct Support Professional Caregiver
Living Resources
01.2021 - 01.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Scheduled daily and weekly care hours for client caseload.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care plans that addressed clients'' physical, mental, and emotional needs.
Direct Support Professional Caregiver
Catholic Charites
01.2007 - 01.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Scheduled daily and weekly care hours for client caseload.
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care plans that addressed clients'' physical, mental, and emotional needs.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Facilitated clients'' participation in recreational activities and community events to promote social engagement and inclusion.
- Complied with all applicable regulations, policies, and procedures related to the provision of direct support services for individuals with disabilities or other special needs.
Childcare Provider
Self-employeed
01.1989 - 01.2007
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Provided emotional support and guidance to children during difficult times.
- Read stories, sang songs and facilitated creative play.
- Encouraged children's emotional and social development.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Monitored children's activities to verify safety and wellbeing.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Liaised with parents and guardians to discuss child progress.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
Dietary Aide
Service America
09.1985 - 06.1989
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Distributed food during busy peak periods to drive customer satisfaction.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Followed all food safety regulations while preparing meals for patients.
- Monitored food quality and freshness throughout day.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
Education
High School Diploma -
Adlai Stevenson High School
The Bronx, NY06.1985
Skills
- Care Planning
- HIPAA Compliance
- Daily living assistance
- Respectful and Compassionate
- Personal Care Worker
- Heartsaver CPR AED (CPR AED)
- Meal Preparation
- Cooking meals
- Special Needs Care
- Safety Compliance
- Childcare experience
- Behavioral Management
Volunteer Work
Meals on Wheels:
I assisted with delivery meals to seniors.
Salvation Army:
I assisted with hanging and organized clothes on hangers.
ESL Tutor:
I assisted students with homework.
Timeline
Direct Support Professional Caregiver
Living Resources
01.2021 - 01.2024
Direct Support Professional Caregiver
Catholic Charites
01.2007 - 01.2020
Childcare Provider
Self-employeed
01.1989 - 01.2007
Dietary Aide
Service America
09.1985 - 06.1989
High School Diploma -
Adlai Stevenson High School
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