Ivette Cruz
Dallas
Summary
Detail-oriented and dependable billing and accounting professional with over 9 years of experience. Proficient in high-volume billing operations, client account management, and financial reporting. Adept at using leading industry tools and committed to delivering accuracy, efficiency, and exceptional billing. Fluent in English and Spanish.
Overview
11
11
years of professional experience
Work History
Billing Coordinator
Foley & Lardner
12.2022 - Current
- Coordinate and process billing for principal billing partners to include drafting, editing and preparing over 400 pre-bills and final bills per attorney/client specifications and/or guidelines.
- Review and verify accuracy of billing and cost backup documentation, as required
- Confirm rates and any fee arrangements such as flat fee, fixed fee, billed on account (BOA), and on-demand fees, as reflected for each individual matter
- Generates and deliver client invoices in the requested format
- Manages the requirements for clients who use e-billing to ensure billing is completed timely and coordinates with the e-billing department
- Research and respond to inquiries regarding billing issues and problems
- Monitors the Work In Process (WIP) and Accounts Receivable (AR) inventory for assigned attorneys
- Generate billing statements and production reports, as requested
- Ensures strict confidentiality at all times
Billing Specialist
GRAY REED
06.2021 - 12.2022
- Review and edit monthly over 500 pre-bills in response to requests
- Process bills via Aderant software
- Managed high volume of complex bills
- Verify billing accuracy and supporting documents
- Tracked invoices, timekeepers, rate changes, discounts
- Generate WIP, A/R, and On-Account reports
- Manage and monitor client/matter setups, invoice submissions/resubmissions and invoice statuses within the eBilling Portals
- Monitor, track, and resolve invoice rejections
PI Legal Billing Specialist
Mullen & Mullen Law Firm
03.2016 - 06.2021
- Review attorney bills and invoices for accuracy and completeness
- Generated invoices, follow up on payments and denied bills
- Generate, distribute, and follow-up on various electronic billing portals
- Review accounts in the billing system
- Perform data entry setup and maintain case information in EHR system
- Review denials to resolve the discrepancy
Accounting/Billing Specialist
NHSI
08.2014 - 03.2016
- Support AP/AR, invoice processing, and vendor setup
- Managed billing processes to ensure timely and accurate invoicing for services rendered.
- Post receipts, prepare bank deposits, reconcile accounts
- Coordinate weekly claims, support audits, update reports
- Manage all end-to-end billing process
- Streamlined account reconciliation procedures to enhance financial accuracy and reduce discrepancies.
Skills
- Billing Process Financial Reporting
- E-Billing Systems, 3E, MyProforma, Aderant, InTapp Time
- Skilled in financial reporting using Excel and QuickBooks
- Fluent in English and Spanish
- Analytical problem solving
- Accuracy and precision
- Dispute resolution
- Analytical problem solving
- Analytical problem solving
Languages
Fluent in English and Spanish
Timeline
Billing Coordinator
Foley & Lardner
12.2022 - Current
Billing Specialist
GRAY REED
06.2021 - 12.2022
PI Legal Billing Specialist
Mullen & Mullen Law Firm
03.2016 - 06.2021
Accounting/Billing Specialist
NHSI
08.2014 - 03.2016
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