Ivette A. Estrada
San Antonio,TX
Summary
Highly motivated and skilled professional with a strong background in HR Master Data, Payroll Master Data, HR Support Services, HR Reporting, Analytics, and Talent Acquisition Coordination. Seeking long-term employment opportunity to enhance skills, knowledge, and experience to effectively navigate challenges of today\'s dynamic work environment. Proficient in Workday HRIS, SAP, Global View, and HROne. Eager to contribute expertise and make a valuable impact.
Overview
19
19
years of professional experience
Work History
TALENT ACQUISITION COORDINATOR
BECTON DICKINSON
03.2022 - 06.2024
- Processed all new-hire acquisitions responsibilities for USA, Puerto Rico and Latin America and verified all the background checks
- Ensured all information was obtained and accurately entered in Workday to begin the on-boarding
- Ran reports every week to verify that all new hires received their sign-on and referral bonus
- Collaborated with members of the Talent Acquisition team to address concerns and resolve problems
- Supported the Customer Interaction Center when they had any concerns
- Facilitated a smooth onboarding process for new hires by collaborating with HR partners by doing the new hire onboarding orientation.
HR REPORTING AND ANALYST
BECTON DICKINSON
11.2020 - 02.2022
- Supported all aspects of Workday Reporting for USA, Puerto Rico and Latin America including Scheduling and Alerts
- Provided input into proper metrics and reports around compliance, performance, and data analytics
- Supported the Payroll team with reports from the Payroll System
- Used online case management tool to manage incoming requests and provided prompt closure of cases ensuring quality customer service
- Provided requested data for internal and external auditors
- Provided internal customers with recommendations from the Report Catalog and coached employees and managers on the proper process to request and self-service
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
HUMAN RESOURCES
BECTON DICKINSON
10.2016 - 11.2020
- Acted as liaison between employees and management to answer questions or concerns regarding company policies, practices, and regulations
- Assisted managers and company local Human Resources in solving work-related problems timely and accurate entries to the HRIS database
- Assisted in the resolution of employee relations inquiries and issues
- Handled workers compensation
- Ensured timely and accurate payroll entries
- Perform audit and compliance functions as requested on items such as audit reports verification
- Helped associates reset their passwords
- Actively redirect customers to self-service options as proper, teach them how to be self-sufficient in the use of direct access tools and the knowledge management portal.
DATA MANAGEMENT, CORPORATE/SHARED SERVICES
BECTON DICKINSON
12.2014 - 10.2016
- Audited payroll and ensured employees were accurately paid promptly
- In charge of Master Data entries like payments, deductions, and Etime corrections
- Processed PCR Terminations, Retirements, Organizational
- Acted as the first point of contact for associates who contacted the ASC
- Utilized online policies/programs to respond to inquiries
- Provided associates with information about policies, job duties, working conditions, wages, and associate benefits
- Helped associates with resetting their passwords for Ipay, E-time, and Taleo
- Worked with ASC Specialists/Analysts, ASC Team Lead and/or Manager as well as Global Solution Center and/or HR Partner/Business Partner to escalate issues as proper, to provide overall prompt resolutions
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
ADMINISTRATIVE ASSISTANT
AMERICAN CANCER SOCIETY
08.2012 - 08.2014
- Provided administrative support to managers
- Helped with programs and events designed to help cancer patients
- Helped cancer patients with wig and prosthesis fitting and provided patients with support group information
- Answered a high volume of phone calls
- Coordinated volunteers' assignments
- Completed projects with deadlines
- Reviewed and sent patient forms to the head office
- Processed orders of programs and event materials
- Maintained program database updated
- Assisted Spanish-speaking patients
- Coordinated meetings and prepared materials
- Back up for the reception desk
PAYROLL ANALYST
ACCENTURE
05.2007 - 08.2012
- Provided correct and prompt information to clients, which includes researching employee inquiries, processing ACH Credit Returns, ACH Reversals, Stop Payments, Replacements, CATT Uploads, ROE's and special checks to provide correct pay to employees
- Reconciled payroll register, ensuring all payroll changes were accurately reflected
- Audited employees pay records and reconciled totals by department, location, and country
- Processed payroll for 17,500 employees for US and Canadian associates and adjustments for year-end processing
ADMINISTRATIVE ASSISTANT
AMERICAN CANCER SOCIETY
02.2005 - 01.2007
- Provided administrative support to managers
- Helped with programs and events designed to help cancer patients
- Processed Service Requests-Call constituents, set up appointments, mail out information
- Helped cancer patients with wig and prosthesis fitting and provided patients with support group information
- Answered a high volume of phone calls
- Coordinated volunteers' assignments
- Completed projects with deadlines in an efficient and prompt manner
- Reviewed and sent patient forms to the head office
- Processed orders of programs and event materials
- Assisted Spanish-speaking patients
- Coordinated meetings and prepared materials
- Back up for the reception desk
Education
High School Diploma - Billing and Coding
Morton
Skills
- Workday
- Service Now
- HROne
- SAP
- Global View
- ADP Etime
- PeopleSoft
- Sterling
- MS Office
- Society Mart
- HR Browser
- ADP Etime
Languages
Spanish
Full Professional
Timeline
TALENT ACQUISITION COORDINATOR
BECTON DICKINSON
03.2022 - 06.2024
HR REPORTING AND ANALYST
BECTON DICKINSON
11.2020 - 02.2022
HUMAN RESOURCES
BECTON DICKINSON
10.2016 - 11.2020
DATA MANAGEMENT, CORPORATE/SHARED SERVICES
BECTON DICKINSON
12.2014 - 10.2016
ADMINISTRATIVE ASSISTANT
AMERICAN CANCER SOCIETY
08.2012 - 08.2014
PAYROLL ANALYST
ACCENTURE
05.2007 - 08.2012
ADMINISTRATIVE ASSISTANT
AMERICAN CANCER SOCIETY
02.2005 - 01.2007
High School Diploma - Billing and Coding
Morton
Similar Profiles
Steven RhodesSteven Rhodes
Technical Associate at Becton DickinsonTechnical Associate at Becton Dickinson
Tony NejadTony Nejad
Implementation Field Technical Analyst at Becton DickinsonImplementation Field Technical Analyst at Becton Dickinson
Arlecia Santosh BoothArlecia Santosh Booth
Senior Customer Care Specialist at Becton Dickinson, Inc.Senior Customer Care Specialist at Becton Dickinson, Inc.
Dallas HollandDallas Holland
Warehouse Associate at Becton DickinsonWarehouse Associate at Becton Dickinson
JAH RUIZJAH RUIZ
Home Maintenance Tech at Self-employeed ContractorHome Maintenance Tech at Self-employeed Contractor