Ivette Morones
Montebello,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dependable and focused on making positive impact with careful work. Highly organized with sound judgment, analytical problem-solving skills and decisive nature.
Overview
5
5
years of professional experience
Work History
RC Sorter
Amazon
10.2019 - 05.2020
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
- Stacked items according to weights, sizes, types and picking priorities.
- Assessed and sorted items into containers or designated areas according to classification, size and condition.
- Used hand-held scanner to enter data product information.
Senior Telephone Sales Associate
Bank Of America
04.2019 - 10.2019
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Maintained comprehensive knowledge of industry-related goods and services such as consumer credit cards and small business credit cards.
General Manager
The Taco Man
04.2017 - 01.2019
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Manager
Little Ceasars Enterprises
10.2016 - 05.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Circulation Desk Assistant
Wilson Library
10.2015 - 05.2017
- Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
- Delivered excellent guest services by answering inquiries from visitors.
- Assisted with sorting and routing of mail items for library employees.
- Maintained inventory records and verified what items were available and items being used for active projects.
Education
Bachelor of Science - Sociology
University of La Verne
La Verne11.2021
Skills
- Perceptual Speed
- Microsoft Office
- Human Resources Oversight
- Administrative Management
- Apple macOS
- Accounting
- Hiring and Onboarding
- Payroll Computation
- QuickBooks Proficiency
- Credit Card Applications
- Microsoft Outlook
- Trilingual- Spanish and ASL
Languages
Spanish
English
ASL
Timeline
RC Sorter
Amazon
10.2019 - 05.2020
Senior Telephone Sales Associate
Bank Of America
04.2019 - 10.2019
General Manager
The Taco Man
04.2017 - 01.2019
Assistant Manager
Little Ceasars Enterprises
10.2016 - 05.2017
Circulation Desk Assistant
Wilson Library
10.2015 - 05.2017
Bachelor of Science - Sociology
University of La Verne
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