Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Administrative Secretary
7 Pro Tax
Lynnwood, WA
01.2022 - 06.2023
Received and routed incoming calls and correspondence to promote timely communication.
Directed internal and external calls, emails and faxes to designated departments.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Filed and updated employee, customer and external partner contact information into company database.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Custodian
Shoreline School District
Shoreline, WA
05.2021 - 11.2022
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Checked and stocked inventory throughout facility to meet expected demands.
Notified building managers about needed repairs to maintain public safety.
Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
Cleaned building floors by sweeping, mopping or vacuuming.
Serviced, cleaned and restocked restrooms.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Kept business entrances clean, tidy and professional in appearance.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Dusted furniture, machines or equipment.
Checked inventory for required supplies and made lists for needed cleaning products.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Completed routine maintenance checks, notifying management of needed repairs.
Followed company uniform, performance and security policies with every job.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Notified managers of repair needs or additions to building operating systems.
Moved furniture, equipment or supplies manually or with hand trucks.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Restaurant Busser
Patty's Eggnest
Seattle, WA
04.2018 - 04.2021
Cleared tables to maintain high turnover rate and minimize wait times.
Cleared, cleaned and sanitized booth and chair cushions and tables.
Wiped down and cleaned chairs, booths and highchairs.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Swept, mopped and removed debris from dining room floors.
Transported filled bus tubs to kitchen dishwashing area.
Served water, coffee and soft drinks and offered refills to promote excellent customer service.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Maintained table setting by removing courses as completed and replenishing utensils.
Greeted customers to seat patrons at tables according to availability and customer preferences.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Organized bus cart and returned to side station after each use.
Followed safety and sanitation guidelines in accordance with local health regulations.
Helped employees complete required activities during peak periods.
Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
Expedited food to tables to assist servers during busy periods.
Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Swept and mopped front-of-house and back-of-house floors using various tools.
Notified manager of issues with equipment or breakage.
Cook
Mcdonalds, PDI FOODS
Mill Creek, WA
01.2014 - 03.2018
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Followed established procedures and requirements for safe food handling, storage and service.
Operated grills, fryers and broilers to cook items to quality guidelines.
Wrapped, dated and labeled food items in storage for safety and freshness.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Used standardized recipes and other instructions to prepare food.
Grilled and deep fried various foods from meats to potatoes.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Replenished food items from inventory and rotated ingredients.
Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Managed portion control using correct utensils during preparation and plating.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.