Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ivette Rivera Padilla

Davenport,USA

Summary

Results-driven IT professional with a solid foundation in information technology and a strong emphasis on cybersecurity. Demonstrates exceptional customer service experience alongside a commitment to continuous learning and skill development. Currently pursuing a Bachelor’s degree in Information Technology, with aspirations to leverage technical expertise in both IT and retail environments.

Work History

Retail Associate

Burlington Stores
Davenport
06.2024 - 11.2024
  • Provided high-quality customer service by assisting shoppers with product selection, answering questions, and resolving issues to ensure a positive shopping experience
  • Operated cash registers, processed transactions, and handled returns and exchanges efficiently
  • Organized and stocked merchandise, ensuring shelves were well-stocked and visually appealing
  • Assisted in inventory management by conducting stock counts and replenishing inventory when necessary
  • Maintained store cleanliness and ensured all areas were presentable for customers
  • Collaborated with team members to meet store goals and targets, demonstrating teamwork and effective communication
  • Used problem-solving skills to address customer complaints and provide resolutions, enhancing overall customer satisfaction

Education

High School Diploma -

Harmony High School
Oceola County, FL
05-2020

Diploma - Computer Support Technician

NUC Florida Technical College
Kissimmee
10.2024

Bachelor - Information Technology, Cyber Security

NUC Florida Technical College
Kissimmee
01.2026

Skills

  • Effective communication
  • Problem resolution
  • Creating positive shopping experiences
  • Cash handling accuracy
  • Reliability and punctuality
  • Cash register operation
  • Strong work ethic
  • Attention to detail
  • Quick learner
  • Adaptability
  • Teamwork

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Retail Associate

Burlington Stores
06.2024 - 11.2024

High School Diploma -

Harmony High School

Diploma - Computer Support Technician

NUC Florida Technical College

Bachelor - Information Technology, Cyber Security

NUC Florida Technical College
Ivette Rivera Padilla