Ivette Sandoval
Victorville,CA
Summary
Results-oriented individual with strong communication and computer skills seeking to launch a career in any practice. Bilingual in Spanish, with a solid understanding of medical terminology and experience in filling out insurance claims forms.
Overview
5
5
years of professional experience
Work History
Medical Biller, Accounts Receivable (Externship)
Trika Medical
10.2024 - 11.2024
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Sales Representative/ Store Manager
Metro by T-Mobile
10.2021 - Current
- Keeping the store clean and organized for customers and employees.
- Taking care of monthly inventory, ordering supplies and accessories twice a month.
- Keeping up with employees' performances and doing monthly performance.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Have worked with both English- and Spanish-speaking individuals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
OGP Associate
Walmart
08.2020 - 09.2021
- Had to pick 100 items within the hour, so that all orders could go out on time.
- Sort out the orders and keep the department organized for safety reasons.
- Worked under a lot of pressure and a very fast-paced environment.
- Lifted and moved objects as heavy as 75 lbs.
- Problem solved in difficult situations to keep the customer satisfied.
- Built relationships with customers by providing friendly customer service.
- Ensured compliance with company safety regulations at all times while on the job.
Customer Service Clerk
Food4Less
08.2019 - 08.2020
- Rounded up the shopping carts in the parking lot.
- Operating a forklift to receive inventory from the trucks.
- Handled palates full of merchandise.
- Trained any newcomers in their responsible duties.
- Assisted customers in selecting appropriate products or services to meet their needs.
- Assisted with stocking shelves with merchandise according to store guidelines.
Education
American Career College -
American Career College
Ontario, CA11.2024
Skills
- Operations Management
- Employee Training
- Accounts Receivable
- Medical Terminology
- ICD-10 Coding
- CMS-1500/ UB-04 Billing Forms
- Claim review
- HIPAA Compliance Certification
Timeline
Medical Biller, Accounts Receivable (Externship)
Trika Medical
10.2024 - 11.2024
Sales Representative/ Store Manager
Metro by T-Mobile
10.2021 - Current
OGP Associate
Walmart
08.2020 - 09.2021
Customer Service Clerk
Food4Less
08.2019 - 08.2020
American Career College -
American Career College
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