Ivette Torres
Jonesboro,US
Summary
Successful Health Care Professional with more than 10 years' experience. Highly motivated to learn new things. Skilled at problem solving and conflict resolution.
Overview
21
21
years of professional experience
Work History
Personal Assistant
Whole-istic Cleaners Llc
Georgia, US
01.2020 - Current
- Deal with a large number of phone calls and emails
- Make sure that personal and professional documents were filed properly
- Oversaw residential property operations and helped clients prepare their homes
- Keep track of the entire family's schedule and planned events
- In charge of household duties, inventory of wholestic quality products, in contact with new and prior customers and vendors
- Drove kids to and from school, activities, and doctor's appointments
- Planned and coordinated the family's vacations.
FedEx Truck Driver
FedEx Ground
Georgia, US
07.2019 - 01.2022
- Met all Motor Vehicle Record (MVR) on hiring standards
- Had all Department of Transportation (DOT) regulatory requirements
- Proficient in the operations of all trucks and vans
- Performed pre-trip, post-trip, inter-trip safety inspections on equipment
- Maintained accurate daily logs
- Verified and completed all required documents and reports daily
- Communicated with and followed all Dispatched instructions
- Demonstrated internal and external customer service excellence
- Contacted customers to inform them of delayed delivery times
- (if needed) Operated with caution and skill to avoid accidents and delays
- Reduced delays by planning and adjusting routes to account for changing weather and traffic conditions
- Removed and unloaded packages for customer deliveries from trucks/vans with extreme caution to avoid damage to the goods.
Bilingual Mental Health Assistant
Anchor Hospital - Mental Health
College Park, GA
02.2018 - 05.2019
- Direct intake Care for all Adolescent, Adults and Seniors with Psychiatric and or Drug addictions.
- Cooperated and communicated effectively with Physicians, Care Managers and Therapeutic Team leaders to ensure patients needs were being met.
- Certified in BMT-Behavioral Management Techniques.
- Deescalation and redirecting practices.
- Daily patients Vitals, room inspections, escort to medication regimen, activities and therapy sessions.
- Maintained accurate records of all client interactions and activities in accordance with HIPAA regulations.
Bilingual Medical Staffing Coordinator
HomeNurse Inc.
Griffin, G.A.
07.2003 - 12.2010
- Daily staffing reports for all Youth and Senior clients.
- Follow care plans based on clients needs.
- Translate for all Spanish speaking clients.
- Conduct random supervisory home visits to insure adequate services are being provided.
- Perform clients intakes with Care Managers.
- Set up clients schedule.
- Conducted new employee orientations for Certified Nurses Aides.
- Hired employees and processed hiring-related paperwork.
Education
Business Management - Certification -
Apex Technical School
01.1987
High School
01.1985
College Prep. Diploma -
Bay Shore High School
Skills
- Personal Assistant
- Fluent Bilingual Spanish and English
- Translator speak, read and write
- Strong organizational skills
- Strong problem solving
- Critical thinking
- Excellent communication skills
- Dedicated team player
- Operations support
- Chauffeuring
- Administrative support
- Commitment to quality and service
- Computer literate
- Animal lover
Timeline
Personal Assistant
Whole-istic Cleaners Llc
01.2020 - Current
FedEx Truck Driver
FedEx Ground
07.2019 - 01.2022
Bilingual Mental Health Assistant
Anchor Hospital - Mental Health
02.2018 - 05.2019
Bilingual Medical Staffing Coordinator
HomeNurse Inc.
07.2003 - 12.2010
Business Management - Certification -
Apex Technical School
High School
College Prep. Diploma -
Bay Shore High School
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