Ivette M Castillo
West Palm Beach,FL
Summary
Skilled in identifying and resolving issues within collaborative team environment, seeking to transition into new field. Developed strong analytical and problem-solving skills through work in demanding quality assurance settings. Focused on leveraging these skills to drive improvements and efficiencies in new role.
Overview
1
1
year of professional experience
Work History
Quality Assurance Analyst
Nailpolis
10.2023 - 07.2024
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Store Manager
G & E Multiservice
01.2023 - 08.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Divina Providencia
Dominican Republic08.2018
Skills
- Quality assurance
- Quality processes
- Data analysis
- Mentoring and training
Timeline
Quality Assurance Analyst
Nailpolis
10.2023 - 07.2024
Store Manager
G & E Multiservice
01.2023 - 08.2023
High School Diploma -
Divina Providencia
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