Experienced optician with a proven track record of delivering exceptional service and assistance to customers. Skilled in helping clients select appropriate eyewear and adjusting glasses to meet specific needs. Focused, driven, and detail-oriented for accurate job performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optician
Professional Eye Associates
08.2023 - Current
Operation of optical equipment
Inventory tracking and sales management
Experience with fitting and measuring both prescription lenses and contact lenses
Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
Optician/Optical Store Manager
EyeDrNow
07.2022 - 08.2023
Operation of optical and ophthalmic equipment
Assistance with refraction and dilation procedures
Experience of fitting contact lenses and glasses
Experience with inventory and profit management
Worked nationally with optometrist via telemedicine.
Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Receptionist
Professional Accounting & Financial Services
01.2022 - 06.2022
Maintain organization during peak tax season
Handled cash transactions and maintained sales and payments records accurately.
Import tax documents and signatures for all clients in their individual portal account
Maintain a clean and updated office
Fax and email client information when necessary.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor’s in Business -
Shorter University
Rome, GA
05.2025
Associates of Applied Science in Accounting -
Georgia Northwestern Technical College
Rome, GA
05.2023
High School Diploma -
Armuchee High School
Rome, GA
05.2021
Skills
Communication
Customer Service
Time Management
Organization
Microsoft Office
QuickBooks
Insurance Verification
Computer Skills
Supply Management
Attention to Detail
Awards
4.0 GPA
Presidents List
Certification
CMA - Certified Medical Assistant
CPR Certification
Timeline
Optician
Professional Eye Associates
08.2023 - Current
Optician/Optical Store Manager
EyeDrNow
07.2022 - 08.2023
Receptionist
Professional Accounting & Financial Services
01.2022 - 06.2022
High School Diploma -
Armuchee High School
CMA - Certified Medical Assistant
CPR Certification
Bachelor’s in Business -
Shorter University
Associates of Applied Science in Accounting -
Georgia Northwestern Technical College
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