Ivey O'Neal
Summerville,GA
Summary
Experienced optician with a proven track record of delivering exceptional service and assistance to customers. Skilled in helping clients select appropriate eyewear and adjusting glasses to meet specific needs. Focused, driven, and detail-oriented for accurate job performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optician
Professional Eye Associates
08.2023 - Current
- Operation of optical equipment
- Inventory tracking and sales management
- Experience with fitting and measuring both prescription lenses and contact lenses
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
Optician/Optical Store Manager
EyeDrNow
07.2022 - 08.2023
- Operation of optical and ophthalmic equipment
- Assistance with refraction and dilation procedures
- Experience of fitting contact lenses and glasses
- Experience with inventory and profit management
- Worked nationally with optometrist via telemedicine.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Receptionist
Professional Accounting & Financial Services
01.2022 - 06.2022
- Maintain organization during peak tax season
- Handled cash transactions and maintained sales and payments records accurately.
- Import tax documents and signatures for all clients in their individual portal account
- Maintain a clean and updated office
- Fax and email client information when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor’s in Business -
Shorter University
Rome, GA05.2025
Associates of Applied Science in Accounting -
Georgia Northwestern Technical College
Rome, GA05.2023
High School Diploma -
Armuchee High School
Rome, GA05.2021
Skills
- Communication
- Customer Service
- Time Management
- Organization
- Microsoft Office
- QuickBooks
- Insurance Verification
- Computer Skills
- Supply Management
- Attention to Detail
Awards
- 4.0 GPA
- Presidents List
Certification
- CMA - Certified Medical Assistant
- CPR Certification
Timeline
Optician
Professional Eye Associates
08.2023 - Current
Optician/Optical Store Manager
EyeDrNow
07.2022 - 08.2023
Receptionist
Professional Accounting & Financial Services
01.2022 - 06.2022
High School Diploma -
Armuchee High School
- CMA - Certified Medical Assistant
- CPR Certification
Bachelor’s in Business -
Shorter University
Associates of Applied Science in Accounting -
Georgia Northwestern Technical College
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