Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
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Ivey O'Neal

Summerville,GA

Summary

Experienced optician with a proven track record of delivering exceptional service and assistance to customers. Skilled in helping clients select appropriate eyewear and adjusting glasses to meet specific needs. Focused, driven, and detail-oriented for accurate job performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Optician

Professional Eye Associates
08.2023 - Current
  • Operation of optical equipment
  • Inventory tracking and sales management
  • Experience with fitting and measuring both prescription lenses and contact lenses
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.

Optician/Optical Store Manager

EyeDrNow
07.2022 - 08.2023
  • Operation of optical and ophthalmic equipment
  • Assistance with refraction and dilation procedures
  • Experience of fitting contact lenses and glasses
  • Experience with inventory and profit management
  • Worked nationally with optometrist via telemedicine.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.

Receptionist

Professional Accounting & Financial Services
01.2022 - 06.2022
  • Maintain organization during peak tax season
  • Handled cash transactions and maintained sales and payments records accurately.
  • Import tax documents and signatures for all clients in their individual portal account
  • Maintain a clean and updated office
  • Fax and email client information when necessary.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Bachelor’s in Business -

Shorter University
Rome, GA
05.2025

Associates of Applied Science in Accounting -

Georgia Northwestern Technical College
Rome, GA
05.2023

High School Diploma -

Armuchee High School
Rome, GA
05.2021

Skills

  • Communication
  • Customer Service
  • Time Management
  • Organization
  • Microsoft Office
  • QuickBooks
  • Insurance Verification
  • Computer Skills
  • Supply Management
  • Attention to Detail

Awards

  • 4.0 GPA
  • Presidents List

Certification

  • CMA - Certified Medical Assistant
  • CPR Certification

Timeline

Optician

Professional Eye Associates
08.2023 - Current

Optician/Optical Store Manager

EyeDrNow
07.2022 - 08.2023

Receptionist

Professional Accounting & Financial Services
01.2022 - 06.2022

High School Diploma -

Armuchee High School

Bachelor’s in Business -

Shorter University

Associates of Applied Science in Accounting -

Georgia Northwestern Technical College

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Ivey O'Neal