Summary
Overview
Work History
Education
Skills
Timeline
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Ivian Fields

Philadelphia,US

Summary

Efficient and detail-oriented logistics professional with over 6 years of experience in shipping, receiving, inventory management, and warehouse operations. Proven ability to manage high volumes of shipments, ensure product quality, maintain accurate records, and collaborate across departments to meet tight deadlines. Eager to bring a strong work ethic and organizational skills to a dynamic dealership environment like BMW.

Overview

7
7
years of professional experience

Work History

DELIVERY DRIVER

Philadelphia Corporation Of Aging (PCA)
04.2024 - Current
  • Transport meals from the kitchen facility to clients' homes in a timely manner.
  • Plan delivery routes to optimize efficiency and ensure all clients receive their meals on time.
  • Interacting with seniors in a respectful and compassionate manner during meal deliveries.
  • Adhering to food safety regulations and ensuring that meals are transported and delivered under proper conditions.
  • Maintaining accurate records of deliveries and ensuring that all required paperwork is completed.
  • Conducting routine inspections of the delivery vehicle and reporting any maintenance issues promptly.
  • Communicating effectively with kitchen staff, supervisors, and clients regarding any changes or issues with deliveries.
  • Following traffic laws and safe driving practices at all times to ensure the safety of yourself and others on the road.
  • Being adaptable to changes in schedules or delivery routes as required.
  • Ability to lift and carry meal containers and navigate stairs if necessary.

Production Coordinator

Apliiq
03.2023 - 04.2024


  • Maintain accurate records, ensuring timely attachment of shipping documents in ZohoBooks.
  • Prepare and package items for shipment, including labeling and postage.
  • Manage inventory levels digitally and physically, optimizing storage and resource use.
  • Inspect incoming shipments for quality, initiating returns for discrepancies.
  • Provide support to customers regarding shipping-related questions.
  • Coordinate production schedules, ensuring timely delivery and efficient resource use.
  • Collaborate with departments to resolve inventory and order issues, enhancing workflow.
  • Optimized inventory management through data-driven strategies, enhancing resource allocation and reducing waste in production processes.
  • Streamlined shipping document processes, boosting operational efficiency and ensuring accurate record-keeping in ZohoBooks system.
  • Fostered cross-departmental communication to resolve inventory discrepancies, improving overall workflow and order fulfillment accuracy.
  • Implemented rigorous quality control measures for incoming shipments, minimizing errors and maintaining high product standards.
  • Developed innovative production scheduling techniques, maximizing resource utilization and meeting delivery deadlines consistently.
  • Take on other administrative duties as needed.

DELIVERY DRIVER

VEHO
07.2021 - 04.2023
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Handled merchandise in accordance with product handling standards.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Assisted warehouse personnel in packing orders when necessary.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

WAREHOUSE ASSOCIATE

Amazon
07.2018 - 01.2022
  • Recorded and monitored inventory with precision, ensuring timely updates and order accuracy.
  • Collaborated with team to meet goals, enhancing operational efficiency and customer satisfaction.
  • Use scanners, pallet jacks, carts, and other warehouse tools safely and effectively.
  • Scan and organize incoming packages based on delivery routes to ensure they get to the right delivery driver.
  • Managed time effectively to meet tight deadlines, contributing to team success.
  • Followed safety protocols diligently, creating a secure and compliant work environment.
  • Optimized inventory management using advanced scanning tech, enhancing order accuracy and streamlining shipment processes for improved customer satisfaction.
  • Report any discrepancies and help keep inventory systems up to date with accurate data.
  • Retrieve items from inventory shelves using handheld scanners & navigate the warehouse efficiently to fulfill customer orders.
  • Conducted meticulous quality checks on products, upholding Amazon's rigorous standards and minimizing errors in both incoming and outgoing shipments.
  • Fostered teamwork to achieve shared goals, actively participating in meetings and providing support to colleagues for enhanced operational efficiency.
  • Troubleshot and fine-tuned conveyor systems and robotic pods, ensuring continuous functionality and minimizing downtime in the fast-paced warehouse environment.
  • Implemented advanced scanning tech to streamline inventory, boosting order accuracy and enhancing shipment processes for improved customer satisfaction.
  • Assist in training new hires when needed.

CASHIER/WAITRESS

Cathedral Village
08.2018 - 09.2019
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.

Education

HIGH SCHOOL DIPLOMA - undefined

Ridgeland Hardeeville High School
Ridgeland, South Carolina
06.2018

RECOGNIZING & REPORTING CHILD ABUSE - undefined

University of Pittsburgh School of Social Work
01.2023

Skills

  • Problem-Solving & Critical Thinking
  • Flexibility & Adaptability
  • Excellent verbal & written communication
  • Meticulous attention to detail
  • Shipping & Receiving Operations
  • Operational efficiency
  • Time management & Organizational
  • Positive & Mature Interpersonal skills
  • Safety Protocols & Compliance

Timeline

DELIVERY DRIVER

Philadelphia Corporation Of Aging (PCA)
04.2024 - Current

Production Coordinator

Apliiq
03.2023 - 04.2024

DELIVERY DRIVER

VEHO
07.2021 - 04.2023

CASHIER/WAITRESS

Cathedral Village
08.2018 - 09.2019

WAREHOUSE ASSOCIATE

Amazon
07.2018 - 01.2022

HIGH SCHOOL DIPLOMA - undefined

Ridgeland Hardeeville High School

RECOGNIZING & REPORTING CHILD ABUSE - undefined

University of Pittsburgh School of Social Work
Ivian Fields