Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Ivilaury Jimenez

New York

Summary

Dynamic and dependable professional with a proven track record at Sweet Love Family Care, enhancing children's social development while fostering strong parent relationships. Skilled in problem-solving and customer service, I excel in fast-paced environments, demonstrating adaptability and effective communication to achieve a 20% improvement in patient satisfaction in previous roles.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sweet Love Family Care

Child Care Services
01.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Supervised a group of 10 children daily. Which helped create a safe and nurturing environment that promoted their social and emotional development.
  • communicated regularly with parents about their children's progress and daily experiences, which helped build trust and strengthen relationships between families and the care center.
  • have CPR certificate.

Adyel Deli Grocery

Cashiers
01.2020 - 12.2022

Processed customer transactions quickly and accurately which hel[ped maintain a high level of customers satisfaction and repeat business.


Assisted in stocking shelves and organized products ensuring that the store was always well presented and easy for customer to navigate.

Fungepro

Customer Support
01.2018 - 11.2019

Resolved customer inquiries and issues promptly which improved overall satisfaction scores by 18% over six months helping to build stronger relationships with our clients.


Trained new team members on company policies and customer service protocol resulting in a quicker onboarding process that empowered them to contribute effectively right from the start,

Luz Y Vida

Nurse Assistance
01.2015 - 11.2017

Assisted nursing staff in daily patient care, which improved patients satisfaction scores by 20% helping create a more positive environment for both patients and staff.


Monitored vital signs and reported changes to the nursing team, ensuring timely interventions that contributed to better health outcomes for patients.


Organized and maintained medical supplies and equipments which streamlined operations and reduced the time staff spent looking for necessary items during critical moments.

Education

M.D. - Doctor Medicine

UASD UNIVERSIDAD AUTONOMA DE SANTO DOMINGO
Santo Domingo

High School Diploma -

Colegio Envagelico La Trinidad
Santo Domingo
06-2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Excellent communication
  • Critical thinking
  • Problem resolution
  • Verbal communication
  • Organization and time management
  • Calm under pressure
  • Organizational skills
  • Active listening
  • Computer skills
  • Multitasking Abilities
  • Multitasking
  • Dependable and responsible

Accomplishments

  • Resolved product issue through consumer testing.

Certification

CPR

CHILD-CARE

15 HOUR OF SERVICE

BEHAVIOR ENVELOPMRNT


Languages

Spanish
Full Professional
English
Full Professional

Timeline

Sweet Love Family Care

Child Care Services
01.2023 - Current

Adyel Deli Grocery

Cashiers
01.2020 - 12.2022

Fungepro

Customer Support
01.2018 - 11.2019

Luz Y Vida

Nurse Assistance
01.2015 - 11.2017

M.D. - Doctor Medicine

UASD UNIVERSIDAD AUTONOMA DE SANTO DOMINGO

High School Diploma -

Colegio Envagelico La Trinidad