Dynamic and dependable professional with a proven track record at Sweet Love Family Care, enhancing children's social development while fostering strong parent relationships. Skilled in problem-solving and customer service, I excel in fast-paced environments, demonstrating adaptability and effective communication to achieve a 20% improvement in patient satisfaction in previous roles.
Processed customer transactions quickly and accurately which hel[ped maintain a high level of customers satisfaction and repeat business.
Assisted in stocking shelves and organized products ensuring that the store was always well presented and easy for customer to navigate.
Resolved customer inquiries and issues promptly which improved overall satisfaction scores by 18% over six months helping to build stronger relationships with our clients.
Trained new team members on company policies and customer service protocol resulting in a quicker onboarding process that empowered them to contribute effectively right from the start,
Assisted nursing staff in daily patient care, which improved patients satisfaction scores by 20% helping create a more positive environment for both patients and staff.
Monitored vital signs and reported changes to the nursing team, ensuring timely interventions that contributed to better health outcomes for patients.
Organized and maintained medical supplies and equipments which streamlined operations and reduced the time staff spent looking for necessary items during critical moments.
CPR
CHILD-CARE
15 HOUR OF SERVICE
BEHAVIOR ENVELOPMRNT