Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
9
9
years of professional experience
Work History
Volunteer HIV Prevention Counselor
In The Meantime
05.2020 - Current
Delivered educational presentations at health fairs, schools, community-based organizations and local, state and national conferences.
Transported patients to and from public health centers and other medical facilities.
Conducted field investigative activities to locate and refer for examination people suspected of having specific diseases.
Obtained blood and pharyngeal samples from patients.
Maintained detailed records of patient progress, documentation of services and case notes.
Collaborated with healthcare providers to drive continuity of care.
Conducted in-home visits to provide supportive services.
Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
Assisted clients in enrolling and re-engaging in appropriate medical care.
Traveled to street venues to conduct various types of HIV tests.
Identified and developed client-directed treatment plan to monitor ongoing goal achievement.
Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
Collaborated with case managers to assist clients in identifying resources for mental health treatment, substance abuse programs, domestic violence services and housing assistance.
Recruited 3-5 targeted high risk persons for testing services by participating in outreach events such as Pride and LGBTQ+ events
Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources
Owner/Operator Truck Driver
Minstar Transport
12.2021 - 06.2023
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maintained daily, legible DOT log book and submitted corresponding documents.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Home Care Agent
IHSS In Home Support Services
02.2020 - 11.2022
IHSS / Riverside County /, Helping patients with day to day activities that involving wellbeing and improve of health such as:
Managing medication
Assist patients in essentials activities as meals and nutrition
Help with personal care and mobility
Followed up on outstanding issues to complete resolutions and maintain customer satisfaction.
Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
Coordinated timely solutions to guests' issues by coordinating proactively with operations team.
Transported patients to and from public health centers and other medical facilities.
Coordinated screenings and education at high-risk venues such as bars, bathhouses, crack houses and other locations.
Developed individual treatment plans and provided counseling to patients.
Assessed risk factors of patients and made referrals for further services.
Maintained detailed records of patient progress, documentation of services and case notes.
Collaborated with healthcare providers to drive continuity of care.
Fielded inquiries via email, chat and text to offer immediate assistance with customers' needs
Unit Secretary
Adventist Health Glendale
10.2020 - 05.2021
Managed incoming calls and directed to appropriate department.
Maintained patient confidentiality in line with HIPAA regulations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Organized paperwork such as charts and reports for office and patient needs.
Maintained rapport with physicians, nurses and other healthcare personnel.
Maintained current and accurate medical records for patients.
Executed administrative duties to facilitate unit tasks and meet team goals.
Delivered educational presentations at health fairs, schools, community-based organizations and local, state and national conferences.
Dersert Coastal Transport
02.2018 - 04.2019
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Coordinated efficient routes to avoid delays and optimize schedules.
ITS Logistics, INC
03.2015 - 07.2017
Transport different types of goods, from materials and equipment to
livestock.