Enhanced data accuracy by implementing strict quality control procedures and data validation checks..
Handled high volumes of phone calls and emails from parents, students, and staff members, providing timely responses while demonstrating professionalism at all times.
Provided exceptional customer service to visitors by offering assistance or directing inquiries to appropriate personnel as needed.
Documented grades and test scores to update permanent records.
Facilitated seamless course enrollment for students with timely processing of requests and effective communication.
Collaborated with academic departments to ensure course availability, meeting student needs and institutional goals.
Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
Enhanced office organization by implementing efficient filing systems and streamlining daily operations.
Managed student records with accuracy and confidentiality, ensuring compliance with privacy policies and regulations.
Attendance Clerk
Dallas Independent School District
08.2021 - 08.2023
Enhanced record accuracy by diligently tracking student attendance and updating data in the system.
Streamlined communication with parents by promptly addressing concerns regarding their child''s attendance.
Reduced tardiness rates by implementing effective follow-up procedures and communicating expectations to students.
Supported school administration by generating accurate attendance reports for decision-making purposes.
Provided timely notifications to parents about unexcused absences, resulting in improved parental involvement in their child''s schooling process.
Managed high volumes of incoming calls from parents or guardians reporting absences, ensuring proper documentation for each case.
Promoted a positive school culture through active participation in staff meetings, professional development workshops, and events that foster community engagement.
Expedited the enrollment process by obtaining accurate contact information for new students'' families during registration periods.
Demonstrated strong attention to detail when verifying and inputting student data, resulting in a reliable reporting system for school administrators.
Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
Maintained accurate records of all absences, truancy issues and disciplinary actions.
Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
Coordinator
Neiman Marcus Group
11.2019 - 06.2021
Streamlined shipping processes by implementing efficient tracking systems and inventory management techniques.
Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
Developed comprehensive training materials for new hires, ensuring thorough understanding of company policies and procedures related to shipping coordination.
Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Assisted in the onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
Managed resource allocation and scheduling of employees.
Shipping Clerk
Neiman Marcus Group
01.2017 - 11.2019
Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Enhanced overall productivity by maintaining a well-organized and efficient work area.
Ensured compliance with relevant regulations, including proper documentation for international shipments.
Processed required paperwork to expedite handling of shipped and received goods.
Reviewed order data to verify transactions and shipping dates.
Packer/Material Handler
Neiman Marcus Group
09.2016 - 01.2017
Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
Communicated effectively with supervisors regarding any issues or concerns related to the packing process.
Trained new Packer Associates on proper techniques and protocols within the workplace, fostering a collaborative environment for continued growth.
Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Educational Diagnostician at Dallas Independent School District-DISD, Life School, Lancaster Central OfficeEducational Diagnostician at Dallas Independent School District-DISD, Life School, Lancaster Central Office