Ivis Proenza
Midland,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
08.2022 - Current
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
Carlos Manuel De Cespedes
Cuba07-2006
Skills
- Customer Service
- Problem-solving abilities
Certification
Texas Registered Dental Assistant
Languages
Spanish
Full Professional
English
Elementary
Timeline
Customer Service Representative
Walmart
08.2022 - Current
High School Diploma -
Carlos Manuel De Cespedes
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