Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Jonathan Fernandez

Homestead,Florida

Summary

Proactive individual with a strong background in client interaction and problem-solving. Known for effective communication and organizational skills, contributing to superior customer service and efficient administrative support. Prepared to drive positive outcomes in a fast-paced environment. Detail-oriented professional with experience in security and customer service roles. Strong problem-solving and team collaboration skills have contributed to maintaining safe environments and enhancing operational efficiency. Committed to delivering exceptional service and support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

EvyGC Behavior Inc
Homestead, Florida
01.2025 - Current
  • Scheduled appointments and maintained a calendar for staff members.
  • Processed incoming and outgoing mail and packages daily.
  • Maintained the cleanliness and organization of the front desk area.
  • Assisted clients with inquiries, providing accurate information promptly.
  • Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
  • Greeted customers warmly and made them feel welcome.

Construction Worker

Joe's Construction
Miami, Florida
05.2024 - 01.2025
  • Followed safety protocols to maintain a secure worksite environment.
  • Collaborated with team members to complete tasks efficiently.
  • Maintained tools and equipment to ensure proper functionality.
  • Utilized power tools such as saws, drills, and sanders when necessary on projects.
  • Cleaned job sites daily, removing debris, dirt, and hazardous materials safely.
  • Mixed concrete, mortar, and other materials to prepare building material.
  • Measured distances accurately using tape measures or laser measuring devices.

Security Officer

St. Mortiz Security
Homestead, Florida
05.2023 - 06.2024
  • Responded promptly to alarms and incidents, coordinating with emergency services.
  • Managed access control, verifying identities of visitors and employees.
  • Prepared detailed reports of daily activities and any unusual occurrences.
  • Collaborated with team members to maintain a secure environment.
  • Assisted in training new officers on security procedures and protocols.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Verified photo IDs and tickets to allow guests passage.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

After-School Assistant

Play ABC Academy
Homestead, Florida
06.2021 - 05.2023
  • Supervised children during after-school activities and ensured safety protocols.
  • Collaborated with teachers to support student learning and behavior management.
  • Organized materials and resources for various arts, crafts, and recreational activities.
  • Maintained a clean and safe environment for children during their time at the academy.
  • Managed classroom behavior, promoting respect and cooperation among students.

Education

Mechanical Engineering

Miami Dade College
Miami, FL

Skills

  • Problem solving
  • Effective communication
  • Flexible and adaptable
  • Multitasking Abilities
  • Time management
  • Access control
  • Safety management
  • Customer service

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Class D Security License

Affiliations

  • Volunteer at Redland dog Sanctuary

Timeline

Front Desk Receptionist

EvyGC Behavior Inc
01.2025 - Current

Construction Worker

Joe's Construction
05.2024 - 01.2025

Security Officer

St. Mortiz Security
05.2023 - 06.2024

After-School Assistant

Play ABC Academy
06.2021 - 05.2023

Mechanical Engineering

Miami Dade College

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