Ivona Tomic
Grand Rapids,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Johnson's Carpet One
03.2019 - Current
- Setting up meetings with reps
- Creating PO's, accounts payable & receivables, costing invoices, creating invoices
- Onboarding and training new hires
- Data entry
- Handling all marketing duties for advertising
- Receptionist duties as needed
Sales & Design Professional
Johnson's Carpet One
- Current
- Present and sell company products and services to new and existing customers
- Prospect and contact potential customers
- Reach agreed upon sales targets by the deadline
- Resolve customer inquiries and complaints
- Set follow-up appointments to keep customers aware of the latest development
- Creating and suggesting design ideas for clients.
Teller II
Lake Michigan Credit Union
06.2018 - 03.2019
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
- Informing customers about credit union products and services
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
- Maintaining and balancing cash drawers and reconciling discrepancies
- Packaging cash and rolling coins to be stored in drawers
- Using software to track bank information and generate reports
- Following all credit union and security regulations and procedures.
Education
East Kentwood High School
01.2016
Skills
- Marketing
- Adobe Illustrator
- Customer Service
- Microsoft Office
- Administrative Experience
- Administrative Support
- Calendar Management
- Financial Services
- Appointment Setting
- Customer Service-Oriented
- Office Administration
- Executive Support
Languages
- English
- Croatian
Timeline
Executive Assistant
Johnson's Carpet One
03.2019 - Current
Teller II
Lake Michigan Credit Union
06.2018 - 03.2019
Sales & Design Professional
Johnson's Carpet One
- Current
East Kentwood High School
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