Ivone Sanchez

Billing, invoicing, answer all incoming calls, make any changes in system, vendor claims, freight claims, AP/AR, internal ordering and billing, and organizing events.

Word\ked with word, excel and eclipse. Also microsoft teams.

• Solved problems timely and effectively, ensuring customer satisfaction.
• Managed day-to-day department operations with effective workflow coordination.
• Assisted operations manager with planning of routine operations and special projects.
• Supported daily operations by organizing office spaces for maximum functionality and ease of use.
• Provided administrative support with accurate document preparation and data entry.
• Collaborated with other departments to foster smooth operation of daily processes.
• Contributed to development of operational procedures to improve efficiency and accuracy.
• Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
• Supported financial operations by processing invoices and payments, maintaining accurate budget records.

• Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
• Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
• Coordinated home healthcare appointments for patients, ensuring timely access to necessary medical services.
• Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
• Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
• Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
• Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.