Ivonna Housh
Lacey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Expert Construction NW
10.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Help the owner re brand and create social media accounts.
- order product for fence jobs, schedule estimates, keep track of leads and job pipeline.
- insure that customers pay invoices in a timely manor, on time, and sign contracts before beginning construction
- accounts payables and accounts receivable
- Keep track of receipts, make sure orders matched receipts
- send estimates to home owners using quickbooks
- Monthly sales taxes to DOR
Realtor
John L. Scott Olympia
04.2021 - Current
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Customer Service Representative
Kidder Mathews
11.2020 - 12.2021
- Worked as a customer service agent in the property management department creating work orders for different properties and dispatched them to the correct engineering teams.
- Responded daily caller requests with information about building maintenance assistance and timeframes.
- Researched properties for callers interested in a kidder mathews property.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Administrative Assistant
Starwood Retail Partners
02.2019 - 06.2020
- Gather information to produce accounts payable with a detailed breakdown on spending accounts.
- Send new vender requests to accounts payables, upload invoices into Nexus on time and with accuracy.
- Request maintenance services and deliver instruction on behalf of office management.
- Create and maintain spreadsheets and develop administrative and logistical reports.
- Assist the Sr.Marketing director with web pages and social media profiles with engaging and current content.
- Assist in community outreach to build on our Live30 program.
- Assist the Sr.Marketing Director with creating email content ads that align with target demographics and increase click rates.
- Assist the business development manager by collecting all necessary documentation in order to create license agreements in salesforce.
- Assist with identification and research of potential business opportunities.
- Proficient in salesforce and nexus programs.
- Coordinate all incoming tenants and the process in which they move out and retrieve their security deposits.
- Keep track of monthly sales, create license amendments when necessary and help coordinate the coming and going of new and existing tenants.
- Prioritize tasks given to me by the General Manager, Sr. Marketing Director, and Business Development Manager and communicate tasks with each of the three departments.
Administrative and Marketing Assistant
Farwest Sports Inc
01.2018 - 02.2019
- Completed and recorded customer orders, verified accuracy and submit orders for processing.
- Identified errors in data entry and related issues to supervisors.
- Generated Shipment packets, verifying all paperwork and pricing is ready for the following shipping day followed by processing shipment invoices into the company database when completed.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Maintained office cleanliness and organization of resources.
- Organized all event logistics and operations, including facility selection, accommodations, arranging set up and audio-visual arrangements.
- Compiled comprehensive lists describing product and service offerings.
- Updated web pages and social media profiles to reflect proactive strategies and engage customers.
- Collaborated with team members to help expand marketing channels.
Education
Basic Education
SPSCC/ WGU
No Degree -
High School Diploma -
Spring High School
Spring, TX2011
Skills
- Office administration
- Community outreach
- Task coordination and prioritization
- Sensitive material handling
- Social Media
- Event planning
- Email blasts and newsletters
- Program files maintenance
- Travel coordination
- Data management
- Conflict resolution
- Business Development
Certification
- Licensed Realtor
Timeline
Administrative Assistant
Expert Construction NW
10.2023 - Current
Realtor
John L. Scott Olympia
04.2021 - Current
Customer Service Representative
Kidder Mathews
11.2020 - 12.2021
Administrative Assistant
Starwood Retail Partners
02.2019 - 06.2020
Administrative and Marketing Assistant
Farwest Sports Inc
01.2018 - 02.2019
Basic Education
SPSCC/ WGU
No Degree -
High School Diploma -
Spring High School
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