Results-oriented, strategic sales professional with 30 years in the Retail industry. Objective is to become a leader within an organization which values initiative, creativity, and supports customer service. Outcome will be a successfully driven business, with a strong sales team that consistently exceeds sales goals.
Overview
33
33
years of professional experience
Work History
Style Team Leader
Target
Middletown, NJ
04.2024 - Current
Monitor daily workflow to ensure adherence to established policies and procedures.
Maintain a positive work environment that promotes collaboration among team members.
Establish clear expectations for employees, providing guidance when needed.
Collaborate with other departments to ensure alignment of goals across teams.
Analyze data from various sources to identify areas of improvement in the department's operations.
Delegate daily tasks to team members to optimize group productivity.
Store Manager
Eddie Bauer
East Rutherford, NJ
06.2021 - 03.2024
Set clear performance objectives, provide consistent feedback, and hold the team accountable for individual results and behaviors associated.
Meet or exceed expectations for individual selling results.
Train, coach, and develop a high-performing team.
Lead and execute a strong brand presentation by taking the initiative based on our clientele.
Resolved customer problems by investigating issues, answering questions, and building rapport.
Store Manager
Lane Bryant
South Plainfield, NJ
05.2018 - 08.2020
Work closely with the District Manager to turn around an underperforming store by formulating orders to build the store brand.
Delegate work to 8 to 12 employees based on shift requirements, individual strengths, and unique training.
Complete weekly schedules according to payroll policies.
Reorganize the sales floor to meet company demands, and motivate clients to purchase a minimum of eight pieces.
Improved customer satisfaction through staff training in customer service and product knowledge.
Organized special events, such as seasonal sales promotions, to drive foot traffic into the store and increase sales opportunities.
Store Manager
Lucky Brand
Bridgewater, NJ
08.2015 - 05.2018
Consistently networking to build a strong internal bench of 8 to 20 associates, and maintain a steady talent pool of internal and external candidates.
Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Manage daily operations to ensure the smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Use information and resources in order to anticipate future trends in business accurately.
Plan and execute visual directives.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Brighton Collectibles
Freehold, NJ
03.2014 - 06.2015
Analyze daily business performance, recognize wins and opportunities.
Maintain a balance between achieving personal sales goals, setting team expectations, and meeting deadlines on assignments.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Set a high standard for the execution and maintenance of the Visual Directive.
Organize special events, such as seasonal sales promotions, to drive foot traffic into the store and increase sales opportunities.
Store Manager
Coldwater Creek
North Brunswick, NJ
07.2008 - 06.2013
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Conducted daily store operations, including opening and closing procedures and cash handling.
Create and implement action plans for financial success.
Lead all phases of talent acquisition.
Effectively control payroll and store expenses.
Received recognition by DM for visual excellence.
Organized promotional events to increase product awareness.
Store Sales Leader
New York & Company
Union City/North Brunswick, NJ
07.1992 - 06.2008
Weekly and monthly planning to achieve tasks without sacrificing business.
Set individual and team sales goals, motivating staff to meet and exceed these targets.
Consistent coaching and training.
Opened the NY & Co. in North Brunswick, NJ, in November 2007.
Collaborate with fellow sales leaders to share best practices and optimize overall store performance.
Education
Associate of Arts - Fashion Business, Merchandising, and Marketing
Tobe-Coburn School For Fashion Careers
Some College (No Degree) -
New York University
Skills
Client-Focused
Analytical Planner
Excel in Visual Presentation
Training and Development
Timeline
Style Team Leader
Target
04.2024 - Current
Store Manager
Eddie Bauer
06.2021 - 03.2024
Store Manager
Lane Bryant
05.2018 - 08.2020
Store Manager
Lucky Brand
08.2015 - 05.2018
Store Manager
Brighton Collectibles
03.2014 - 06.2015
Store Manager
Coldwater Creek
07.2008 - 06.2013
Store Sales Leader
New York & Company
07.1992 - 06.2008
Associate of Arts - Fashion Business, Merchandising, and Marketing
Tobe-Coburn School For Fashion Careers
Some College (No Degree) -
New York University
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