Ivonne Britto
Deland,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Medical Records Specialist
VitalCaring Group
02.2023 - Current
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, by email and telephone.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Kept accurate log of requests for medical information and records.
Clinical Assistant
PinnacleHomeCare
10.2022 - 02.2023
- Utilized effective communication and active listening skills with Homecare clinicians, and patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduling
- Staffing
Office Cordinator
Family Home Health Services
06.2010 - 09.2022
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.
Administrator
Continucare Medical Group
09.2008 - 06.2010
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
Medical Assistant Supervisor
Continucare Medical Group
04.2006 - 06.2008
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Medical Assistant
Continucare Medical Group
10.2002 - 10.2005
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Stock Replenisher
K-Mart Department Stores
03.1997 - 03.1998
- Put away received merchandise in designated location.
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Pulled out-of-date, damaged or returned opened items to report to supervisor.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted customers and directed to requested products.
- Transported merchandise pallets to move in warehouse.
Education
Medical Assistant - Medical Terminology, Anatomy And Physiology
Ultrasound Diagnostic School
4780 FL-7, Lauderdale Lakes, FL 3331907.2002
Skills
- Medical Terminology
- Reviewing Patient Information
- Records Filing
- Clerical Support
- Data Entry
- Patient Care Assessment
- Medical Release of Information ROI
- Inventory Coordination
Languages
Spanish
Native or Bilingual
Timeline
Medical Records Specialist
VitalCaring Group
02.2023 - Current
Clinical Assistant
PinnacleHomeCare
10.2022 - 02.2023
Office Cordinator
Family Home Health Services
06.2010 - 09.2022
Administrator
Continucare Medical Group
09.2008 - 06.2010
Medical Assistant Supervisor
Continucare Medical Group
04.2006 - 06.2008
Medical Assistant
Continucare Medical Group
10.2002 - 10.2005
Stock Replenisher
K-Mart Department Stores
03.1997 - 03.1998
Medical Assistant - Medical Terminology, Anatomy And Physiology
Ultrasound Diagnostic School
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