Summary
Education
Work History
Skills
Overview
Hi, I’m

Ivonne Cerda

Healthcare Administrator
Waukegan,IL

Summary

Highly skilled and enthusiastic professional with more than 2 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Education

Herzing Unive
Kenosha, WI

Bachelor of Science from Healthcare Administration
09.2020 - 09.2024

Herzing University
Kenosha, WI

Master of Science from Healthcare Administration
01.2025 - Current

Work History

Abbott
Lake Forest , IL

Administrative Assistant
03.2025 - Current

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Village Of Victory Lakes
Lindenhurst, IL

Admissions Assistant
10.2024 - 01.2025

Job overview

  • Developed and maintained business relationships with referring agencies to increase business opportunities.
  • Assisted applicants with admissions packet and served as point of contact throughout admissions process.
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.

Skills

  • Letter preparation
  • Scheduling
  • Filing
  • Check processing

Overview

4
years of post-secondary education
1
year of professional experience

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Ivonne CerdaHealthcare Administrator