Ivonne Frausto Estrella
Compton,CA
Summary
Dependable and hardworking professional with experience in serving, invoice processing, delivery driving, and customer service. Organized and detail oriented with strong communication, time management, cash handling, and multitasking skills. Adaptable and eager to learn new skills and procedures, with a positive attitude and willingness to take on new responsibilities. Experienced working in fast paced environments while providing excellent service and completing tasks accurately and efficiently.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Invoice Clerk/Delivery Driver
Universe Transportation 2000
Los Angeles, California
09.2024 - Current
- Prepared, processed, and organized customer invoices and delivery documentation.
- Verified invoices, orders, and shipping paperwork for accuracy.
- Delivered packages and materials safely and efficiently to customers and businesses.
- Planned and followed delivery routes while ensuring orders arrived accurately and on time.
- Coordinated with U.S. Customs and Border Protection (CBP) to obtain shipment releases for freight arriving from outside the United States.
- Prepared and reviewed required documentation to facilitate customs clearance and ensure shipments could be released for delivery.
- Ensured deliveries, invoices, customs documentation, and shipment releases were completed accurately and in a timely manner.
Packaging Operator
Laclede Inc
Rancho Dominguez, CA
08.2023 - 10.2024
- Packaged and labeled laboratory products and materials according to company procedures and safety guidelines.
- Monitored production lines for quality control and compliance with safety standards.
- Collaborated with team members to maintain a clean and organized workspace.
Server
P.F Chang’s
Los Angeles, California
08.2018 - 08.2023
- Provided friendly and efficient customer service to travelers in a fast paced airport environment.
- Collaborated with kitchen staff to facilitate smooth food delivery.
- Communicated effectively with customers and coworkers to ensure a positive dining experience.
- Maintained a clean and organized dining area in accordance with health and safety standards.
- Handled customer requests and concerns professionally and efficiently.
- Worked effectively under pressure while maintaining accuracy and a positive attitude.
Server
Rock and Brews
Los Angeles, California
12.2015 - 08.2018
- Delivered exceptional customer service in a fast paced airport dining environment.
- Took orders from customers accurately and in a timely manner.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Compton High School
Compton, CASkills
- Customer Service & Communication
- Invoice Processing & Data Entry
- Order Verification & Documentation
- Delivery & Route Coordination
- Package Handling & Shipment Processing
- Time Management & Meeting Deadlines
- Cash Handling & POS Systems
- Customs & Border Release Procedure
- Teamwork & Collaboration
- Multitasking in Fast-Paced Environments
- Dependable & Punctual
- Problem Solving & Adaptability
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Invoice Clerk/Delivery Driver
Universe Transportation 2000
09.2024 - Current
Packaging Operator
Laclede Inc
08.2023 - 10.2024
Server
P.F Chang’s
08.2018 - 08.2023
Server
Rock and Brews
12.2015 - 08.2018
Compton High School