Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
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Ivonne Juarez

San Jacinto,CA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

3
3
years of professional experience

Work History

Amazon Associate

Amazon
Perris , CA
12.2022 - Current
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on warehouse operations, policies, and procedures.
  • Operate most crown forklifts to store merchandise pallets on racks.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • lift boxes 50lbs or more (AMXL warehouse)

After-School Program Leader

Think Together, Inc
Riverside , CA
05.2023 - 04.2024
  • Organized and supervised daily activities for students in the after-school program.
  • Developed lesson plans and educational activities to engage students.
  • Assisted with homework assignments, projects, and tests.
  • Provided guidance on social development skills such as problem solving, conflict resolution, and communication.
  • Led group discussions and activities related to character building topics such as respect, responsibility, and community service.
  • Encouraged positive behavior among students through positive reinforcement techniques. Set safety regulations for overall safe and well being of students/
  • Maintained accurate records of student attendance, grades, and progress reports.
  • Ensured safety of all participants at all times while participating in after-school program events.
  • Monitored student performance throughout the program duration.
  • Cultivated relationships with parents and guardians by providing regular feedback on their children's progress in the program.
  • Coordinated with school administrators regarding policy changes or updates that may affect the after-school program operations.

Team Leader

Jack in the Box
San Jacinto , CA
01.2022 - 04.2023
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Assisted customers with any concerns they may have on their visit to the store.
  • Provided meal breaks and regular breaks to all team members.
  • Keep a positive environment for good customer support.
  • Fulfill customer order to the best of quality in a timely manner.
  • Close and open register every shift change.
  • Prepare floor, team members, and supplies for the next shift.
  • work flexible hours/shifts (night shifts, day shifts, swing)

Education

High School Diploma -

San Jacinto High School
San Jacinto, CA
12-2021

Administration of Justice

MSJC
San Jacinto, CA

Associate of Arts - Social Sciences

Mt. San Jacinto College
San Jacinto

Skills

  • Management Support
  • Workplace Safety
  • Cash Handling
  • Shipment Processing
  • Customer Relationship Management (CRM)
  • Customer interaction
  • Sales Techniques
  • Time Management
  • Flexible Schedule
  • Computer Skills
  • Patient Evaluation
  • Decision-Making
  • Policy Implementation
  • Forklift Operation
  • Attention to Detail
  • Service assistance
  • New Hire Training
  • Research abilities
  • Performance Evaluations

Accomplishments

  • Employee of the Month
  • Promotion to Team Leader
  • Began working with my old school district
  • Hit a 2 year mark with my current employer

Affiliations

  • Enjoy spending time outdoors with hikes, walks, camping, beaches, tanning, etc.

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

After-School Program Leader

Think Together, Inc
05.2023 - 04.2024

Amazon Associate

Amazon
12.2022 - Current

Team Leader

Jack in the Box
01.2022 - 04.2023

High School Diploma -

San Jacinto High School

Administration of Justice

MSJC

Associate of Arts - Social Sciences

Mt. San Jacinto College

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Ivonne Juarez