Assistant Manager
Sport Clips Haircuts
- Assisted in daily operations to ensure efficient salon workflow and customer satisfaction.
- Supported management in training new staff on service protocols and product knowledge.
- Collaborated with team members to enhance service delivery and client experience.
- Maintained inventory levels, ensuring availability of products for stylists and clients.
- Monitored compliance with health and safety regulations within the salon environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.