Summary
Overview
Work History
Education
Skills
Timeline
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Ivonne Martinez

Homestead,FL

Summary

Accomplished professional with strategic planning and forward-thinking decision-making strengths. Decisive leader and financially aware manager. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional relational skills. Proficient at working effectively, unsupervised, and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Nail Artist

Nail Trix
Homestead, FL
02.2017 - Current
  • Kept adequate supplies on hand to handle customer needs and meet business demand.
  • Assisted other staff members with tasks when needed.
  • Cleaned and sanitized tools and work environment.
  • Conducted inventory checks of all products regularly to ensure adequate supply levels.
  • Ensured customer satisfaction by providing high-quality services in a timely manner.

Cafeteria Worker

Redland Middle School
Homestead, FL
09.2017 - 05.2018
  • Maintained tools, equipment and surfaces in clean, neat and working order.
  • Delivered orders to the kitchen, and checked for accuracy and correct temperature on pick-up before serving to students.
  • Utilized food preparation equipment safely, including slicers, mixers, and ovens.
  • Assisted in the setup and breakdown of cafeteria for breakfast, lunch, and special events.
  • Coordinated with suppliers to ensure timely delivery of fresh ingredients.
  • Implemented food safety procedures, including proper storage and handling of ingredients.
  • Greeted students by name, and explained menu options.

Shipping Supervisor

Altria Lab Plants
Hhomestead, FL
09.2009 - 04.2017
  • Created and sent price quotes to potential customers.
  • Scheduled materials shipments and transportation for on-time delivery, reducing delays.
  • Directed and managed shipping team staff, delivering continuous training to improve employees' skills.
  • Managed communication between customers, vendors, suppliers, and other stakeholders throughout the entire shipment process.
  • Presented and explained work orders to team.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Created monthly reports on shipping activities for management review.
  • Transmitted information or documents to customers through email, mailings, or fax machine.

Position Shipping

Kerry's Bromeliads Nursery
Homestead, FL
03.2005 - 07.2009
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Updated and maintained databases with current information.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Recognized by management for providing exceptional customer service.
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained updated knowledge through continuing education and advanced training.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Organized filing system for easy retrieval of documents.
  • Managed office supplies inventory and reordered when necessary.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Townsend, GA
11-2004

Skills

  • Customer service
  • Workspace organization
  • Tool sanitization
  • Inventory management
  • Client relationship building
  • Time management
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Professional demeanor
  • Continuous improvement
  • Multitasking capacity

Timeline

Cafeteria Worker

Redland Middle School
09.2017 - 05.2018

Nail Artist

Nail Trix
02.2017 - Current

Shipping Supervisor

Altria Lab Plants
09.2009 - 04.2017

Position Shipping

Kerry's Bromeliads Nursery
03.2005 - 07.2009

High School Diploma -

Cornerstone Christian Correspondence School

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Ivonne Martinez