Ivonne Raya

Work History

Fortis

09.2023 - Current

Partner with the business to find great talent to join the team—leading the recruiting process, including screening, interviewing, coordinating pre-employment screenings, and participating in recruitment activities.
Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
Ensures that all business HR policies are applied consistently and fairly.
Supports managers in resolving people-related business concerns by identifying local issues, exploring alternate solutions, and acting promptly and efficiently.
Assists in the creation and execution of human resources policies and procedures, as well as their dissemination via employee handbooks, communications, and meetings.
Assists in maintaining all essential employment records and files, including personnel, I-9, medical, leave of absence, recruiting, and training, to ensure compliance.
Facilitates new employee orientation and onboarding, ensuring new team members have a positive first experience.

Boys and Girls Club

01.2022 - 09.2023

Facilitated annual performance reviews that offered constructive feedback, setting professional growth and development goals among staff members.
Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
Responsible for daily tasks, including recruitment, hiring/onboarding process, interviewing staff, scheduling new staff members for training, and entering a high volume of employment records into the HRIS system.
Perform routine tasks and execute human resource programs, including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
Assist in managing workers' compensation injury claims.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.

Amazon

04.2020 - 01.2022

Collaborate with business leaders and managers to develop the talent strategy necessary for high growth, support the development of business models, and implement an environment that fosters innovation and big thinking among employees.
Shape and oversee talent management, organizational design, workforce planning, employee development and engagement, and other HR efforts.
Promote business priorities by assisting in HR programs, including compensation planning, career development, performance management, actioning employee survey data, and internal processes and policies.
Facilitated team-building activities and initiatives, improving collaboration and engagement.

Reggio And Sons Windows Company

05.2019 - 04.2020

Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement to improve retention rates by 12%.
Assisted with benefit administration for 130+ employees, including COBRA, reporting, leave administrations, and worker's compensation.
Revised and update 25 HR policies, ensuring complete compliance with current labor laws.

Southwestern College

02.2016 - 05.2019

Assess students' knowledge, comprehension, and study habits to track progress and set realistic goals
Conducted biweekly tutoring sessions to strengthen subject comprehension and build important learning skills for students.
Shared resources, opportunities, and activities to support mentee's learning and development.
Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
Counseled 40 students individually to assist them in overcoming obstacles, making proper choices to stay focused, and adjusting to college life.