Ivonne Robles

Costa Mesa,CA

Summary

Proven caregiver and security professional with a track record of enhancing patient comfort and safety at Bonnie Rhodes and Allied Universal Security Services. Excels in time management and relationship building, significantly improving client quality of life and security standards. Demonstrates strong ethics and compassionate care, adept at problem-solving and efficient in high-pressure situations.

Overview

years of professional experience

Work History

Caregiver / Personal Assistant

Bonnie Rhodes

Tustin, CA

08.2010 - Current

Assisted client with activities of daily living, promoting independence and quality of life.
ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient personal space.
Built strong relationships with client to deliver emotional support and companionship.
Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patient.
Transported individual to events and activities, medical appointments, and shopping trips.
Book keeping - paying bills , mail,
Computer / cell phone appointment scheduler.

Lobby Ambassador Security Officer

Allied Universal Security Services

Orange, CA

01.2015 - 10.2019

Implemented safety procedures within the lobby area, maintaining a secure environment for all visitors.
Monitored activity within the lobby area to proactively address any potential issues or concerns before they escalated into larger problems.
Acted as a point of contact between guests, employees and management to ensure any concerns or feedback were addressed in a timely manner.
Supported event coordination within the lobby area, creating memorable experiences for guests attending special events.
Assisted with various administrative tasks as needed such as data entry or filing paperwork which helped keep records organized.
Facilitated the efficient flow of traffic through the lobby area, managing congestion during peak times and ensuring guest comfort.
Managed inventory of lobby supplies and materials, ensuring adequate stock levels were maintained at all times for seamless daily operations.
Participated in regular team meetings and workshops, enhancing skills and sharing best practices for continued improvement in Lobby Ambassador performance.
Collaborated with security personnel in monitoring suspicious activity that contributed in keeping everyone safe.
Handled emergency situations to maintain safety
Performed routine inspections of building to identify safety hazards.
Managed multiple tasks simultaneously and completed all assigned duties each shift.
Monitored guests for compliance with safety and security protocols, raising any issue with security.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company by foot.
Reported suspicious activities and persons to law enforcement.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.

Childcare Provider

Private Residence

Irvine, CA

01.2012 - 01.2015

Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Introduced children to educational games and activities to boost learning.
Utilized positive reinforcement techniques to encourage good behavior.
Provided emotional support and guidance to children during difficult times.
Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Assisted in potty training and other daily hygiene activities to support child development.
Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
Continuously updated professional knowledge by attending training workshops, seminars, and conferences to stay current on best practices in childcare.

Education

Psychology / Sociology

Orange Coast College

Costa Mesa, CA

Skills

Respectful and Compassionate
Time Management
Elderly Care
Problem-Solving

Dependable and Responsible
Relationship Building
Strong Ethics
Compassionate Care

Languages

Spanish

Native or Bilingual

Timeline