Ivory Brown
New York,USA
Summary
Hardworking and reliable individual with an extensive background in managing, operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings and customer service based environments.
Overview
10
10
years of professional experience
Work History
Cashier/Store Manager
Macy’s- Au Bon Pain
New York
11.2021 - Current
- Assisted customers with product inquiries and menu selections.
- Maintained cleanliness and organization of the checkout area.
- Handled cash, credit, and gift card transactions accurately.
- Managed daily operations, ensuring compliance with company policies and standards.
- Conducted regular team meetings to align goals and address challenges proactively.
- Mentored junior staff, fostering professional development and teamwork skills.
Daycare Provider
Freelance
01.2016 - Current
- Provide childcare for several family members after school and on weekends.
- Fostered a nurturing and safe environment to support children's social and emotional growth.
- Supervised daily activities and ensured safety for children in care.
- Facilitated communication with parents regarding child progress and concerns.
Fragrance Sales Associate
Loreal Luxe, Lancome
New York, New York
10.2020 - 10.2021
- Engaged customers by providing personalized fragrance recommendations.
- Maintained product displays to enhance visual appeal and accessibility.
- Assisted in inventory management to ensure stock availability and organization.
- Demonstrated fragrance application techniques to educate customers effectively.
Volunteer/Student Mentor
NYCHA After School Program
New York
01.2018 - 12.2019
- Guided students in academic subjects to enhance understanding and performance.
- Organized group activities to foster teamwork and social skills among peers.
- Mentored new student mentors on effective engagement strategies and techniques.
- Implemented conflict resolution strategies to promote a positive learning environment.
- Assisted in planning events that encouraged student participation and community involvement.
Education
Manhattan Business Academy H.S. -
Manhattan Business Academy H.S.
New York, NY07.2025
Skills
- Microsoft Word
- Excel
- PowerPoint
- Inventory management
- Cash handling
- Event planning
- Child supervision
- POS system operations
Hobbies and Interests
Member of High School Book Club
Volunteer Experience
- NYCHA After School Program, 2018, 2019
- NYCHA Tutoring Program, 2018, 2019
Timeline
Cashier/Store Manager
Macy’s- Au Bon Pain
11.2021 - Current
Fragrance Sales Associate
Loreal Luxe, Lancome
10.2020 - 10.2021
Volunteer/Student Mentor
NYCHA After School Program
01.2018 - 12.2019
Daycare Provider
Freelance
01.2016 - Current
Manhattan Business Academy H.S. -
Manhattan Business Academy H.S.