Ivory Carter
Fresno,CA
Summary
Motivated Clinical Mental Health Counseling Professional, adept in mental health assessment and treatment planning. Leveraged analytical and interpersonal skills to enhance client well-being, achieving significant improvements in mental health functioning. Demonstrated leadership in group facilitation and individual counseling, with a focus on innovative problem-solving and effective communication.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Therapist
Ascend Behavioral Health
Fresno, CA
03.2026 - Current
- Provided crisis intervention services to ensure client safety during emergencies.
- Utilized evidence-based interventions in individual therapy sessions, tailoring techniques to each patient''s unique needs.
- Planned and organized individual, family and group therapy for patients ranging in ages and issues.
- Evaluated treatment effectiveness through ongoing assessment, refining interventions to better meet patient needs and facilitate lasting change.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and develop coping skills.
- Provided psychoeducation on coping mechanisms, equipping patients with practical tools to manage stressors effectively.
- Implemented preventative measures by identifying risk factors within a client's life situation or environment that could trigger potential crises or setbacks in recovery progress.
Clinical Therapist
Turning Point of Central California
Fresno, CA
09.2024 - 10.2025
- Conducted individual and group therapy sessions to support clients' mental health needs.
- Developed personalized treatment plans in collaboration with multidisciplinary teams.
- Utilized evidence-based therapeutic techniques to enhance client engagement and progress.
- Monitored client progress and adjusted treatment strategies accordingly for optimal outcomes.
Clinical Mental Health Counseling Intern
Poverello House
Fresno, CA
04.2023 - 07.2024
- Enhanced client well-being by conducting comprehensive mental health assessments and developing individualized treatment plans.
- Evaluated client progress regularly to modify treatment plans as needed, ensuring continued growth and improvement in mental health functioning.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Facilitated group counseling sessions for diverse populations, fostering a supportive environment and promoting interpersonal growth.
- Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
Group Facilitator
WestCare
Fresno, CA
11.2022 - 01.2024
- Introduced creative problem-solving methods to encourage innovative thinking and solutions within the group context.
- Evaluated participant progress through ongoing assessments, providing constructive feedback to promote growth.
- Prepared and led support groups for clients.
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development.
Veteran Advocate
WestCare
Fresno, CA
01.2022 - 10.2022
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
Outreach Specialist
Poverello House
Fresno, CA
12.2020 - 02.2022
- Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
- Maintained accurate records of client interactions, progress, and outcomes using CRM software for efficient reporting purposes.
- Pre-qualified individuals for services by collecting and verifying applicants' personal, financial and employment histories.
- Promoted a positive organizational image through professional representation at conferences, community events, and local meetings.
- Developed training materials for new volunteers, improving their onboarding experience and effectiveness.
Eligibility Worker
County Of Fresno, Department Of Social Services
Fresno, CA
09.2017 - 02.2021
- Conducted comprehensive income calculations for clients seeking public assistance, ensuring appropriate benefit levels were assigned based on financial need.
- Interviewed applicants and explained scope of different available benefits.
- Demonstrated attention to detail when reviewing applications for accuracy, completeness, and adherence to guidelines.
Test Proctor
Pearson VUE
Fresno, CA
08.2014 - 07.2015
- Ensured test integrity by vigilantly monitoring students during exams and addressing any issues or concerns promptly.
- Improved test security by regularly updating and implementing strict proctoring protocols and procedures.
- Efficiently organized examination materials prior to each session, reducing time spent searching for necessary items during exams.
- Provided exceptional customer service to both students and faculty, answering questions and resolving issues related to the testing process.
Military Police Team Leader
US Army
Fort Lewis, WA
10.2007 - 10.2013
- Mentored junior team members, fostering their professional growth and preparing them for future leadership roles.
- Actively maintained situational awareness utilizing intelligence gathering techniques enhancing operational success.
- Implemented risk management strategies that minimized potential hazards during both routine activities and emergency response scenarios.
- Oversaw security detail during VIP visits guaranteeing safe passage while on base premises.
- Managed a successful transition between two major missions, maintaining high levels of performance throughout the changeover process.
- Provided emergency response security, eliminating hazards, and potential dangers.
Education
Master of Arts - Counseling Psychology
National University
La Jolla, CA08.2024
Bachelor of Science - Human Services
University of Phoenix
Tempe, AZ09.2021
Skills
- Analytical Skills
- Treatment Planning
- Written Communication
- Interpersonal Skills
- Clinical Documentation
- Effective Communication
- Organizational Skills
- Problem-Solving
- Individual Counseling
- Mental Health Assessment
- Proficient in Microsoft Word/Office
Affiliations
- Team USA Boxing Non-Athlete Member
- DAV American Veterans
Certification
- TeleHealth Continued Education (3 Hours)
- Suicide Risk Assessment Continued Education (6 Hours)
- CPI Crisis Prevention and Intervention Cert
- CPR Certification
- (N.A.M.A.) National Anger Management Association, Specialist Certification (Anger Management)
- 40 Hour (B.I.P.) Domestic Violence Counselor Certification
Timeline
Clinical Therapist
Ascend Behavioral Health
03.2026 - Current
Clinical Therapist
Turning Point of Central California
09.2024 - 10.2025
Clinical Mental Health Counseling Intern
Poverello House
04.2023 - 07.2024
Group Facilitator
WestCare
11.2022 - 01.2024
Veteran Advocate
WestCare
01.2022 - 10.2022
Outreach Specialist
Poverello House
12.2020 - 02.2022
Eligibility Worker
County Of Fresno, Department Of Social Services
09.2017 - 02.2021
Test Proctor
Pearson VUE
08.2014 - 07.2015
Military Police Team Leader
US Army
10.2007 - 10.2013
Master of Arts - Counseling Psychology
National University
Bachelor of Science - Human Services
University of Phoenix