Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ivory Dellamaggiore

Kerman,CA

Summary

Dedicated and compassionate professional with experience in tutoring and customer service. As an after-school tutor, I have successfully supported students in enhancing their academic skills, particularly in reading, fostering a positive and engaging learning environment. My background as a reading tutor has equipped me with effective strategies to help students improve their literacy skills and boost their confidence. Additionally, my experience as a cashier has honed my communication and interpersonal skills, ensuring a friendly and efficient service. Committed to fostering educational growth and delivering exceptional customer experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

After-School Tutor

California Teaching Fellows
07.2024 - Current
  • Tutored struggling, average, and advanced students in all course materials.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Collaborated with parents to develop appropriate tutoring lessons.
  • Fostered a comfortable learning environment conducive to active participation and open communication.

Reading Tutor

AmeriCorps
07.2023 - 07.2024
  • Conducted assessments to determine comprehensive understanding of materials.
  • Provided positive feedback often to encourage continued reading success.
  • Maintained accurate records of tutoring sessions, tracking attendance, goals achieved, and areas requiring continued focus.
  • Implemented evidence-based interventions to address specific reading difficulties experienced by individual students.

Cashier

Wal-Mart
07.2019 - 12.2019
  • Interact with customers, manage product transactions, resolve customer conflicts and answer questions, while advancing customer service and verbal communication skills
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Kerman High School
Kerman, CA
06-2020

Associate of Science - Business Administration

Fresno City College
Fresno, CA
05-2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Critical Thinking
  • Patience and Empathy
  • Peer Tutoring
  • Reading level analysis

Certification

Microsoft Excel Certification

Languages

Spanish
Limited Working

Timeline

After-School Tutor

California Teaching Fellows
07.2024 - Current

Reading Tutor

AmeriCorps
07.2023 - 07.2024

Cashier

Wal-Mart
07.2019 - 12.2019

High School Diploma -

Kerman High School

Associate of Science - Business Administration

Fresno City College

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Ivory Dellamaggiore