Ivory Rose

Jefferson County Commission

01.2014 - Current

Maintained clean and organized files by keeping accounts payable records up-to-date.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Used accounting software to prepare weekly and monthly financial reports.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Handled customer inquiries and suggestions courteously and professionally.
Updated account information to maintain customer records.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Exhibited high energy and professionalism when dealing with clients and staff.
Educated customers about billing, payment processing and support policies and procedures.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.